http://www.mpdailyfix.com/2008/05/problem_unsolved.htmlhttp://idea-sandbox.com/blog/blog_images/problem_unsolved.pngHow to Manage Problems You Can't FixPaul Williams
Problems. Challenges. Opportunities. Whatever you call them at your company, we want them fixed.
Our gut reaction is - come hell or high water - to find a solution. However, there are times when there is no fix. You're stuck with it.
For example, your business may be experiencing a challenge with the current "economic condition" in the United States. Perceived or real, the challenge with the downturn/recession is that as an individual business there is nothing you can do. You have to deal with it.
Another time when we face challenges beyond our power, is when performing SWOT analysis. You can manage the Strengths and Weaknesses and you can exploit the Opportunities. However, the Threats are out of your control... you're stuck with their reality.
Problems. Challenges. Opportunities. Whatever you call them at your company, we want them fixed.
Our gut reaction is - come hell or high water - to find a solution. However, there are times when there is no fix. You're stuck with it.
For example, your business may be experiencing a challenge with the current "economic condition" in the United States. Perceived or real, the challenge with the downturn/recession is that as an individual business there is nothing you can do. You have to deal with it.
Another time when we face challenges beyond our power, is when performing SWOT analysis. You can manage the Strengths and Weaknesses and you can exploit the Opportunities. However, the Threats are out of your control... you're stuck with their reality.
Getting comments on a blog post is one of the most positive outcomes you can experience as a blogger. Comments are rewarding on so many levels. Think about it, your readers are...
I once had a co-worker recount the tale of her junior account position at a 4A’s agency. Her account was for a well known brand of… well…tampons. Evidently, the team brainstorming sessions (comprised largely of men), yielded many unfortunate and hysterical marketing and product development ideas – most of which I can’t recount here.
The cost savings of outsourcing low-level work overseas to countries like India, China, and the Philippines can look pretty attractive. But it's folly.
I've been getting a lot of requests for friends on various social networks lately. You probably have been too - there seems to be an explosion of interest lately, particularly on Twitter.
Last week, my friend and colleague Susanne Sicilian sent an email highlighting the 5 Reasons Your Boss Needs to Send You to Boston. Among the reasons: One-on-one time with our speakers, exclusive (and free) research, "Usability Labs" on your Web Site, Email campaigns, and Social Media efforts that essentially amounts to free one-on-one tune-ups. "Take this list into the corner office now, and we'll see you in June!" wrote Susanne, who manages Events here.
In this Marketing Over Coffee we discuss 3 things to make your News Releases more effective, what to consider when adding "new media", and sales vs. marketing..... all that and more in this Marketing Over Coffee, a weekly audio program sponsored by MarketingProfs that covers classic marketing tactics and what's new on the technology front.
Business Week is running a series of what you might call “self-help articles for businesses.” Before you yawn and think it’s the same old, same old, you might want to check this out. In an April 28th article titled: Finding Your Company’s Great Thinkers, I was pleasantly surprised by the content. I think you might be, too.
I am frustrated and I can't be the only one. I've written about this topic before and it isn't improving. Either companies should bring their call center staff back to North America or develop better protocols to handle North American customers.
