http://www.mpdailyfix.com/when-word-of-mouth-goes-south/?utm_source=rss&utm_medium=rss&utm_campaign=when-word-of-mouth-goes-south Opinions. Commentary. News. Sun, 12 Feb 2012 02:23:11 +0000 http://wordpress.org/?v=2.9.1 hourly 1 http://www.mpdailyfix.com/when-word-of-mouth-goes-south/comment-page-1/#comment-28406 sanuja1 Tue, 19 Aug 2008 12:44:01 +0000 http://www.mpdailyfix.com/when-word-of-mouth-goes-south/#comment-28406 I completely agree with you We have to do many things as we can to promote our sales. --------------- sanuja <a href="http://www.esteembpo.com" rel="nofollow">http://www.esteembpo.com</a> I completely agree with you We have to do many things as we can to promote our sales.
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sanuja
http://www.esteembpo.com

]]> http://www.mpdailyfix.com/when-word-of-mouth-goes-south/comment-page-1/#comment-28405 Gayashani Mon, 17 Mar 2008 14:44:57 +0000 http://www.mpdailyfix.com/when-word-of-mouth-goes-south/#comment-28405 Has anyone out there heard about WideCircles.com. It seems like a way better service then regular pay per click. Apparently they are using refering websites ( forums, blogs, wiki, etc. ) and have a viral word of mouth distributed approach to it which is engaging rather ther then interrupting customers. My friend told me he got over 500 visits from single post which cost him around $0.40c, within a few days. I am going to give them a try today . In case you are intrested here is it. <a href="http://widecircles.com?imt=3" rel="nofollow">http://widecircles.com?imt=3</a> Has anyone out there heard about WideCircles.com. It seems like a way better service then regular pay per click. Apparently they are using refering websites ( forums, blogs, wiki, etc. ) and have a viral word of mouth distributed approach to it which is engaging rather ther then interrupting customers. My friend told me he got over 500 visits from single post which cost him around $0.40c, within a few days. I am going to give them a try today . In case you are intrested here is it. http://widecircles.com?imt=3

]]> http://www.mpdailyfix.com/when-word-of-mouth-goes-south/comment-page-1/#comment-28404 Andy Thu, 02 Aug 2007 04:04:29 +0000 http://www.mpdailyfix.com/when-word-of-mouth-goes-south/#comment-28404 Elaine, I agree word of mouth is the way to go, good or bad. I had a horrible experience with Toyota last year. After the dealer and Toyota customer service (or lack of customer service as I call them) failed to help me with a purchase I went to Acura. When things didn't go smoothly I ended up going to the state Better Business Bureau. Let's just say that helped and I encourage other to keep the BBB in mind. I love to tell my horror stories to others. Word of mouth can be fun either way!!! Elaine,
I agree word of mouth is the way to go, good or bad. I had a horrible experience with Toyota last year. After the dealer and Toyota customer service (or lack of customer service as I call them) failed to help me with a purchase I went to Acura. When things didn’t go smoothly I ended up going to the state Better Business Bureau. Let’s just say that helped and I encourage other to keep the BBB in mind. I love to tell my horror stories to others. Word of mouth can be fun either way!!!

]]> http://www.mpdailyfix.com/when-word-of-mouth-goes-south/comment-page-1/#comment-28403 Cam Beck Fri, 15 Jun 2007 01:23:43 +0000 http://www.mpdailyfix.com/when-word-of-mouth-goes-south/#comment-28403 I had a similar experience with my car insurance agency recently. One of their reps told me something and then recanted two weeks later. When I confronted her manager about it, she told me that she couldn't help me, because it was against their policy. Woopee. I had a similar experience with my car insurance agency recently. One of their reps told me something and then recanted two weeks later. When I confronted her manager about it, she told me that she couldn’t help me, because it was against their policy.
Woopee.

]]> http://www.mpdailyfix.com/when-word-of-mouth-goes-south/comment-page-1/#comment-28402 Elaine Fogel Thu, 14 Jun 2007 16:41:58 +0000 http://www.mpdailyfix.com/when-word-of-mouth-goes-south/#comment-28402 Jake, that salesman figured it out. Customers like to be respected. It creates a trusting relationship. Janet, you're right. It's amazing what you can learn just standing in a line-up. Jake, that salesman figured it out. Customers like to be respected. It creates a trusting relationship.
Janet, you’re right. It’s amazing what you can learn just standing in a line-up.

]]> http://www.mpdailyfix.com/when-word-of-mouth-goes-south/comment-page-1/#comment-28401 Janet Franklin Thu, 14 Jun 2007 15:15:26 +0000 http://www.mpdailyfix.com/when-word-of-mouth-goes-south/#comment-28401 Word of mouth advertising is amazing, no doubt. I know people who've selected brokers, banks, real estate agents, neighborhoods, etc–based on positive word of mouth advertising! What is interesting is that the impact is still evident even when the word of mouth advertising comes from eavesdropping on a stranger's conversation! Powerful. Word of mouth advertising is amazing, no doubt. I know people who’ve selected brokers, banks, real estate agents, neighborhoods, etc–based on positive word of mouth advertising! What is interesting is that the impact is still evident even when the word of mouth advertising comes from eavesdropping on a stranger’s conversation! Powerful.

]]> http://www.mpdailyfix.com/when-word-of-mouth-goes-south/comment-page-1/#comment-28400 JakeNudge Wed, 13 Jun 2007 23:18:05 +0000 http://www.mpdailyfix.com/when-word-of-mouth-goes-south/#comment-28400 Just about everyone has a story about pushy car salesmen. I actually knew a car salesman who made a point of not pushing people into purchases (cause he was morally against the idea) and he said all his colleagues were amazed at how often people would ask for him specifically when they came to the dealership. So all he did was treat people respectfully (like any sales person should) and word of mouth made him enough sales to be one of the top dogs at his sales yard. Just about everyone has a story about pushy car salesmen. I actually knew a car salesman who made a point of not pushing people into purchases (cause he was morally against the idea) and he said all his colleagues were amazed at how often people would ask for him specifically when they came to the dealership. So all he did was treat people respectfully (like any sales person should) and word of mouth made him enough sales to be one of the top dogs at his sales yard.

]]> http://www.mpdailyfix.com/when-word-of-mouth-goes-south/comment-page-1/#comment-28399 Elaine Fogel Wed, 13 Jun 2007 18:27:39 +0000 http://www.mpdailyfix.com/when-word-of-mouth-goes-south/#comment-28399 Thanks, Lewis. I'm happy to hear that there are positive experiences out there. I, too, haven't purchased a new car in a few years. But, when I'm ready, I'll be paying attention to the sales approach and asking friends for referrals. Thanks, Lewis. I’m happy to hear that there are positive experiences out there. I, too, haven’t purchased a new car in a few years. But, when I’m ready, I’ll be paying attention to the sales approach and asking friends for referrals.

]]> http://www.mpdailyfix.com/when-word-of-mouth-goes-south/comment-page-1/#comment-28398 Lewis Green Wed, 13 Jun 2007 17:23:54 +0000 http://www.mpdailyfix.com/when-word-of-mouth-goes-south/#comment-28398 Elaine, I buy mostly used cars so I am not qualified to speak personally about car dealerships. However, my cousin bought his last three cars from a nearby dealer and I went with him for his latest purchase. The sales person was really helpful, ran numbers in a variety of ways to meet my cousin's needs, and sold my cousin a car at a good price that he loves. Elaine,
I buy mostly used cars so I am not qualified to speak personally about car dealerships. However, my cousin bought his last three cars from a nearby dealer and I went with him for his latest purchase. The sales person was really helpful, ran numbers in a variety of ways to meet my cousin’s needs, and sold my cousin a car at a good price that he loves.

]]> http://www.mpdailyfix.com/when-word-of-mouth-goes-south/comment-page-1/#comment-28397 Lewis Green Wed, 13 Jun 2007 17:23:19 +0000 http://www.mpdailyfix.com/when-word-of-mouth-goes-south/#comment-28397 Elaine, I buy mostly used cars so I am not qualified to speak personally about car dealerships. However, my cousin bought his last three cars from a nearby dealer and I went with him for his latest purchase. The sales person was really helpful, ran numbers in a variety of ways to meet my cousins needs, and sold my cousin a car at a good price that he loves. Elaine,
I buy mostly used cars so I am not qualified to speak personally about car dealerships. However, my cousin bought his last three cars from a nearby dealer and I went with him for his latest purchase. The sales person was really helpful, ran numbers in a variety of ways to meet my cousins needs, and sold my cousin a car at a good price that he loves.

]]> http://www.mpdailyfix.com/when-word-of-mouth-goes-south/comment-page-1/#comment-28396 Elaine Fogel Wed, 13 Jun 2007 16:51:16 +0000 http://www.mpdailyfix.com/when-word-of-mouth-goes-south/#comment-28396 Thanks, Paul. I guess car sales people have been the butt of jokes as much as lawyers have been! The conversation in line could have been about furniture stores or any other consumer products. The part I found interesting was eavesdropping on a bad word-of-mouth marketing experience. It certainly kept my attention. Thanks, Paul. I guess car sales people have been the butt of jokes as much as lawyers have been! The conversation in line could have been about furniture stores or any other consumer products. The part I found interesting was eavesdropping on a bad word-of-mouth marketing experience. It certainly kept my attention.

]]> http://www.mpdailyfix.com/when-word-of-mouth-goes-south/comment-page-1/#comment-28395 Paul Barsch Wed, 13 Jun 2007 16:35:49 +0000 http://www.mpdailyfix.com/when-word-of-mouth-goes-south/#comment-28395 Elaine, I'm afraid it's been this way with car dealers (new and used) for sometime. It's a very adversarial relationship, with both sides trying to walk away with the best deal and their pride intact. I think that's what made Saturn's initial approach to car buying so unique. Sales people weren't commission only, cars were a fixed price, and people could go kick the tires on a car without harrassment. I think things have changed for the worse at Saturn dealerships, but I hold out hope for improvements in the car purchase process. Until then, there's always the car buying services of Costco or AAA! Elaine, I’m afraid it’s been this way with car dealers (new and used) for sometime. It’s a very adversarial relationship, with both sides trying to walk away with the best deal and their pride intact.
I think that’s what made Saturn’s initial approach to car buying so unique. Sales people weren’t commission only, cars were a fixed price, and people could go kick the tires on a car without harrassment.
I think things have changed for the worse at Saturn dealerships, but I hold out hope for improvements in the car purchase process. Until then, there’s always the car buying services of Costco or AAA!

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