I was involved in a conversation today where I brought up thought leadership marketing and received a response something to the effect of “oh, yeah, I’ve heard that buzzword thrown around a bit.” (Interesting, I was under the impression that it hadn’t quite reached buzzword status yet.)
Nevertheless, the conversation went a bit more smoothly as we talked through the nuance of what it really takes for an organization to not only position itself as a credible, thought leading trusted advisor but to further act on and sustain that position.
The latter two components are where the real challenge lies! The real issue, in my mind, is that like so many other strategies or ’stratics’ (tactical tools that marketers parade out as strategies), thought leadership and social media are simply bolted on to an existing, and remarkably incompatible marketing strategy and then tears are shed when things don’t go as planned. If you dig just a little deeper, I’d argue that thought leadership marketing is more about a wholesale organizational culture shift than it is about marketing, but that’s for another post.
So, what does “thought leadership is not enough” really mean? Well, in short, there are really three components that make up the thought leadership marketing go to market strategy. Thought Leadership, Insurgent/Underdog Marketing and Social Media Marketing. This is cliched ‘three legged stool’ that holds up the concept of thought leadership marketing. In short, being a thought leader will not be ‘enough’ in the near future. In fact, I’d argue that it never has been, but we’ll save that for another argument. Let’s look at each of the three components:
Thought Leadership turns organizational activity (a.k.a. your content development and deployment strategy) into intellectual capital that supports relevant advocacy positions, tacit domain expertise and point-of-view platforms to shape and influence market perceptions and establish your organization as a thought leader, knowledge resource, subject matter expert and ultimately, a trusted client advisor. Being a thought leader requires that you have actual leading thinkers in an organization. That said, thought leadership on its own, that is, the actual ‘thought leading product’ that an organization can take to market is hamstrung without a catalyst. In this case, the catalyst lies in the concept of insurgent marketing. More specifically, effective thought leaders possess an insurgent mindset.
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| From MarketingSavant Mind Maps |
Insurgent marketing principles are those used extensively by political candidates. Namely, insurgent marketers are committed to changing the market dialogue, defining the future (for their target markets), embracing the market conversation, working from the inside-out and always ‘playing offense’ in your marketing. Insurgent marketing can deliver immediate and measurable lead and prospect opportunity improvements and drive demand generation by focusing on delivering wins and competing on higher ideals, not lower prices, in the age of the empowered buyer. Insurgency is not size defendant. There are scores of very large companies that may lead their industry which have never given up their insurgent mindset. Insurgency generally favors the small, agile competitor (which, coincidentally, is why we find thought leadership marketing working particularly well for startups), but it’s not always so.
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| From MarketingSavant Mind Maps |
Social media and digital marketing combined with trusted thought leading content and an insurgent mindset form a foundation for sharing and relevant dialogue with clients and markets that builds market capital and provides the insights, access, and influence required to create demand generation. Social media is the channel or vessel that allows marketers gather great insights from the market through an ongoing dialogue and then leverage all of the great insights in a client-driven medium that allows for the most free-flowing exchange of ideas even employed by marketers. Of course, traditional thought leadership was not delivered through social media, but we’re not talking about traditional thought leadership marketing. The next generation of thought leaders must be conversant (and conversing) in social media.
With all of the above having been said, I have a few questions for would be thought leadership marketers.
1. Where does your thought leadership marketing strategy sit in your organization? If it’s only in marketing, it needs to go up a level or two.
2. How do you rank yourself as you work through the elements of insurgent marketing (see the mind map below)?
3. If you’re contemplating pursuing thought leadership, are you prepared to shift your culture to share your intellectual capital, embrace the insurgent mindset and engage in the world of social media?



Dana, I’m intrigued by the discussion on insurgent marketing. You mention that political candidates make much use of these strategies, but in the next few sentences you say these strategies favor the small, agile competitors. Most political candidates (statewide and beyond) have sizeable budgets to change/control the dialog. Small companies don’t have such luxuries. Please elaborate with some examples of small companies adopting such strategies; a case would be great.
Thanks!
Dana – very nice article and on point but “thought leadership” or thought leader anything IS a buzz word and has been around for such a long time that it now qualifies as one of 11 Stupid Sales Cliches http://tinyurl.com/575z3d
Nice post, Dana.
Thought leadership is great. But you know what’s even better? Thought leadership + action leadership = best practice. And nothing beats that.
Spike,
Point taken (have we had this conversation before?) but I submit that thought leaders, if they’re true thought leaders, have put a significant amount of ‘action’ into their plan already. They’ve dived deep into customer challenges to understand the industry, corralled their internal intellectual resources and existing work to showcase their ability and then taken the leap to publish their point of view and serve as an educational resource to their marketplace.
The real thought leaders possess knowing + doing as a core competence.
Courtney,
You’re absolutely right, it’s reached buzzword status. I guess I was coming at it from the point of view of someone who runs into company leaders every day in my practice who’ve never heard of, or if they have heard of, don’t understand the concept.
Sales people should rarely every use the words ‘thought leader’. If you’re a genuine thought leader in your industry, by the time your sales person sits down with a prospect, they should hardly have to explain this position.
Paul,
Yours is an excellent point. Political candidates do typically have access to substantial war chests. That said, I think that there are a couple of ’small company examples’ and a couple of points worth noting.
1. When I talk about insurgent marketing, it’s as much about holding the ‘mindset’ of an ‘insurgent’, which anyone has access to, as it is about employing the techniques, whether you use all of them or not. It’s not unlike Jim Collins and Good to Great. Many of the companies profiled are large enterprises, but the concepts can be employed by organizations of most any size.
2. I think of organizations like Clif Bar and PowerBar that have changed the world of what athletes eat (we used to just run around with bananas…). These are insurgents, even if they didn’t employ every strategy (or have the need to), they had the mindset.
3. Some of the brands profiled in the book “The Underdog Advantage”, where the insurgent marketer idea comes from, are Ben & Jerry’s, Nokia, Google, Krispy Kreme, Linus, Patagonia and others. These are all large brands now, but they started quite small, or in totally different industries than they’re in today. Being insurgents has helped them stay alive and thrive.
4. In terms of small brands that are employing insurgency, I can think of a local bank that’s doing so, Odwalla, the beverage company has always played as an insurgent, and there are likely many other small brands around the country using the principles.
Dana,
Thanks for the excellent post. Our thought leadership program is just starting to embrace the social media piece, and like you, I believe it will make a huge impact on its success. I love your three-legged stool analogy- without any of the components that you’ve addressed, thought leadership will never reach its full potential.