http://www.mpdailyfix.com/the-art-of-listening/?utm_source=rss&utm_medium=rss&utm_campaign=the-art-of-listening Opinions. Commentary. News. Sat, 11 Feb 2012 13:14:15 +0000 http://wordpress.org/?v=2.9.1 hourly 1 http://www.mpdailyfix.com/the-art-of-listening/comment-page-1/#comment-32174 Robin Rees Wed, 12 Dec 2007 16:59:50 +0000 http://www.mpdailyfix.com/the-art-of-listening/#comment-32174 Susan, By posting something that has nothing to do with this thread (and posting it on every other thread I've seen today), you embody that which we are lamenting - a person or company who spends no time whatsoever listening and all their time blasting the same "message" with no regard for the rest of the community engaged in the conversation - all in the insane hope of attracting someone feeble-minded enough to fall for such an obvious ploy. Please stop. Susan,
By posting something that has nothing to do with this thread (and posting it on every other thread I’ve seen today), you embody that which we are lamenting – a person or company who spends no time whatsoever listening and all their time blasting the same “message” with no regard for the rest of the community engaged in the conversation – all in the insane hope of attracting someone feeble-minded enough to fall for such an obvious ploy. Please stop.

]]> http://www.mpdailyfix.com/the-art-of-listening/comment-page-1/#comment-32173 Neil Anuskiewicz Wed, 12 Dec 2007 00:22:49 +0000 http://www.mpdailyfix.com/the-art-of-listening/#comment-32173 Courtney, Exactly right. How can someone sell properly without listening? I would put that at number 1 on your list of pet peeves. :-) Courtney,
Exactly right. How can someone sell properly without listening?
I would put that at number 1 on your list of pet peeves.

]]> http://www.mpdailyfix.com/the-art-of-listening/comment-page-1/#comment-32172 Ginny Wiedower Tue, 11 Dec 2007 21:24:33 +0000 http://www.mpdailyfix.com/the-art-of-listening/#comment-32172 Thanks for the post! I had already determined that to become a better listener would be one of my New Year's resolutions this year. Thanks for the insight! Ginny Wiedower Thanks for the post! I had already determined that to become a better listener would be one of my New Year’s resolutions this year.
Thanks for the insight!
Ginny Wiedower

]]> http://www.mpdailyfix.com/the-art-of-listening/comment-page-1/#comment-32171 Small Business Marketing Tue, 11 Dec 2007 18:00:21 +0000 http://www.mpdailyfix.com/the-art-of-listening/#comment-32171 Listening is one of the two sides of proper communication. The other is feedback. Without those two things we simply have a lot of noise. Thanks for the post Listening is one of the two sides of proper communication. The other is feedback. Without those two things we simply have a lot of noise.
Thanks for the post

]]> http://www.mpdailyfix.com/the-art-of-listening/comment-page-1/#comment-32170 courtney benson Tue, 11 Dec 2007 14:09:27 +0000 http://www.mpdailyfix.com/the-art-of-listening/#comment-32170 Lack of listening is one of my Top 10 pet peeves about sales people. As a sales management executive, I see this over and over. From what I've seen over the years, no one sales methodology works long term and in every situation. Your best chance at consistency is to combine several and tailor it to fit the situation. Thanks for writing about this very important skill. In case you're interested in the other 9 pet peeves - here they are: *Don't know how to Cold Calling (prospecting) *Don't ask the right questions (preferably open ended) *Preparing *Developing account strategy *Asking for the order *Addressing the client at his/her level *Lack Time Management Skills *Can't properly forecast *Don't pay attention to the details Lack of listening is one of my Top 10 pet peeves about sales people. As a sales management executive, I see this over and over. From what I’ve seen over the years, no one sales methodology works long term and in every situation. Your best chance at consistency is to combine several and tailor it to fit the situation. Thanks for writing about this very important skill. In case you’re interested in the other 9 pet peeves – here they are:
*Don’t know how to Cold Calling (prospecting)
*Don’t ask the right questions (preferably open ended)
*Preparing
*Developing account strategy
*Asking for the order
*Addressing the client at his/her level
*Lack Time Management Skills
*Can’t properly forecast
*Don’t pay attention to the details

]]> http://www.mpdailyfix.com/the-art-of-listening/comment-page-1/#comment-32169 Lewis Green Tue, 11 Dec 2007 13:54:11 +0000 http://www.mpdailyfix.com/the-art-of-listening/#comment-32169 Thanks to everyone for adding your insights. Each of you are good listeners (listening to written words). I can tell because your comments are so on-target. Thanks for sharing. Thanks to everyone for adding your insights. Each of you are good listeners (listening to written words). I can tell because your comments are so on-target. Thanks for sharing.

]]> http://www.mpdailyfix.com/the-art-of-listening/comment-page-1/#comment-32168 Gwyneth Dwyer Tue, 11 Dec 2007 04:28:54 +0000 http://www.mpdailyfix.com/the-art-of-listening/#comment-32168 Lewis, I agree that listening is an absolutely critical marketing skill. It's so basic, and so often overlooked. Far too many of us are intent upon showing what we know – rather than listening to learn. Particularly when we're in front of clients. And thanks for pointing out that "Good listeners are always prepared to take notes." I feel better about what I thought was a compulsive habit of mine. Lewis,
I agree that listening is an absolutely critical marketing skill. It’s so basic, and so often overlooked. Far too many of us are intent upon showing what we know – rather than listening to learn. Particularly when we’re in front of clients.
And thanks for pointing out that “Good listeners are always prepared to take notes.” I feel better about what I thought was a compulsive habit of mine.

]]> http://www.mpdailyfix.com/the-art-of-listening/comment-page-1/#comment-32167 RichardatDELL Tue, 11 Dec 2007 03:40:28 +0000 http://www.mpdailyfix.com/the-art-of-listening/#comment-32167 Hi Lewis Great post...we are on same wave length. I spoke and posted a little about listening companies late last week, then you write this, and I bought your book :-) By the wayon the blog council, the members are all listening to the conversations Hi Lewis
Great post…we are on same wave length. I spoke and posted a little about listening companies late last week, then you write this, and I bought your book
By the wayon the blog council, the members are all listening to the conversations

]]> http://www.mpdailyfix.com/the-art-of-listening/comment-page-1/#comment-32166 Neil Anuskiewicz Tue, 11 Dec 2007 01:10:37 +0000 http://www.mpdailyfix.com/the-art-of-listening/#comment-32166 Thanks for the great post, Lewis. I consider myself a good listener but need to remind myself to do it consistently. A post like this is just the medicine. Thanks for the great post, Lewis.
I consider myself a good listener but need to remind myself to do it consistently. A post like this is just the medicine.

]]> http://www.mpdailyfix.com/the-art-of-listening/comment-page-1/#comment-32165 Lewis Green Mon, 10 Dec 2007 19:59:46 +0000 http://www.mpdailyfix.com/the-art-of-listening/#comment-32165 Elaine, So true. I am one of those who disdain oral for written. If in conversation, my end is often filled with question after question because my learning style is one where I need lots of information in order to draw a conclusion. Therefore, books, articles and any form of the written word suit me better. That is why with clients, I must take lots of notes so that when I return to the office I can determine what their wants and needs are by recalling their conversation through my notes. Elaine,
So true. I am one of those who disdain oral for written. If in conversation, my end is often filled with question after question because my learning style is one where I need lots of information in order to draw a conclusion. Therefore, books, articles and any form of the written word suit me better.
That is why with clients, I must take lots of notes so that when I return to the office I can determine what their wants and needs are by recalling their conversation through my notes.

]]> http://www.mpdailyfix.com/the-art-of-listening/comment-page-1/#comment-32164 Elaine Fogel Mon, 10 Dec 2007 15:58:28 +0000 http://www.mpdailyfix.com/the-art-of-listening/#comment-32164 Always good food for thought, Lewis. As a former educator, I'd like to add one other aspect to the development of listening skills. Each of us learns differently. Some are good auditory learners, and hence, can process when listening. Others are better visual or kinetic learners and require something visual or to touch/do in order to learn. For those of us who are not strong in auditory processing, developing listening skills can be a challenge. It often takes discipline and compensatory skills to master it. So, sometimes, people come at this without those abilities and must look for ways to compensate. Always good food for thought, Lewis. As a former educator, I’d like to add one other aspect to the development of listening skills. Each of us learns differently. Some are good auditory learners, and hence, can process when listening. Others are better visual or kinetic learners and require something visual or to touch/do in order to learn.
For those of us who are not strong in auditory processing, developing listening skills can be a challenge. It often takes discipline and compensatory skills to master it. So, sometimes, people come at this without those abilities and must look for ways to compensate.

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