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The Daily Fix has served as an outlet for many bad customer service stories. And every once in a while, we toast the companies who are doing things right. (Basic psychology – reinforce positively to maintain desired behavior.) Here’s a sample of one CEO who’s making the grade – and it’s not for a…
Continue reading "Celebrating a CEO Who’s Doing It Right"Tags: CEO, customer_service, honesty, printing, United_Printing
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