Member Login | About Us | Members Benefits | PRO Members
MarketingProfs Daily Fix Blog
“How do we define service at this company?” If you were to send that question in an e-mail to the person responsible for operations, the person responsible for hiring, the person responsible for marketing, the person responsible for sales, the head of your company, and a front-line employee …
Continue reading "Is Your Service Language Calibrated?"Tags: alignment, considerate, customer_service, genuine, Green_Apron_Book, involved, knowledgeable, Starbucks, Starbucks_Experience, welcoming
Posted at: 7:56 am in Featured Posts | Permalink | Comments (6) | Trackbacks (829)
Login to Daily Fix | Contact the Editor | RSS/XML | Advertising
Copyright 2006-2012 © Marketing Profs, LLC | User Agreement | Privacy
