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	<title>MarketingProfs Daily Fix Blog &#187; marketing in 21st century</title>
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		<title>What Is the Future of Marketing?</title>
		<link>http://www.mpdailyfix.com/what-is-the-future-of-marketing/?utm_source=rss&amp;utm_medium=rss&amp;utm_campaign=what-is-the-future-of-marketing</link>
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		<pubDate>Thu, 27 Mar 2008 14:34:21 +0000</pubDate>
		<dc:creator>Paul Barsch</dc:creator>
				<category><![CDATA[Featured Posts]]></category>
		<category><![CDATA[General Management]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Marketing Leadership]]></category>
		<category><![CDATA[collaboration]]></category>
		<category><![CDATA[future of marketing]]></category>
		<category><![CDATA[marketing in 21st century]]></category>
		<category><![CDATA[Paul Barsch]]></category>
		<category><![CDATA[role of CIO]]></category>
		<category><![CDATA[role of marketing]]></category>

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		<description><![CDATA[Buffeted by globalization, regulation, politics, technology and other market forces, &#8220;marketing&#8221; stands ready to reclaim its rightful role as the voice of the customer and generator of business value through brand, loyalty, and customer management. But not all marketers are ready&#8211;or want to&#8211;take this leap into the future. Marketing is at a crossroads&#8211;what should be [...]]]></description>
			<content:encoded><![CDATA[<p>Buffeted by globalization, regulation, politics, technology and other market forces, &#8220;marketing&#8221; stands ready to reclaim its rightful role as the voice of the customer and generator of business value through brand, loyalty, and customer management. But not all marketers are ready&ndash;or want to&ndash;take this leap into the future. Marketing is at a crossroads&ndash;what should be the future role of marketing?</p>
<p><span id="more-19919"></span><br />
The other day, I had the privilege of interviewing some marketing candidates. In my interviews I always like to leave my questions open ended and ambiguous so that I can see the thought processes of a candidate. I&#8217;m not looking for a &#8220;right answer&#8221; per se, I&#8217;m simply more interested in how a candidate thinks&ndash;out loud&ndash;and how they come to a conclusion.</p>
<p>In that spirit I asked a candidate, &#8220;What is the future of marketing?&#8221;</p>
<p>Granted, this isn&#8217;t the type of question that one can be prepared for, but the candidate gathered himself and presented a cogent answer. I believe, as marketers, we should all be able to answer this question.</p>
<p><a href="http://www.cio.com"><strong>CIO Magazine</strong></a> has attempted&ndash;through editorial and articles from various writers to answer that question&ndash;for CIOs.  Labeling 2008 the &#8220;The CIO&#8217;s Time to Shine&#8221;, CIO Magazine argues the future role of the CIO will change from &#8220;technology manager&#8221; to &#8220;business strategist&#8221; and agent of strategic change enabled by technology.</p>
<p>Forrester also has weighed in on the topic and coined the phrase: &#8220;<a href="http://www.forrester.com/go?docid=40373">Business Technology</a>&#8221; (BT) where the 21st century CIO will be a driver of process transformation, innovation, and competitive advantage through the alignment of technology to business challenges.</p>
<p>The role of the CIO is changing from &#8220;aligning&#8221; to &#8220;synchronizing&#8221; with the business.   Are there any parallels between the transformation of the CIO&#8217;s role and changes that should occur in the &#8220;marketing&#8221; function? <a href="http://www.annhandley.com/">Ann Handley</a> was kind enough to give me a forum on the MarketingProfs site to discuss my take on this topic, &#8220;<a href="http://www.marketingprofs.com/8/preparing-for-future-cio-cmo-must-collaborate-barsch.asp?adref=hpbasic">Preparing for the Future: How the CIO and CMO Must Collaborate to Win</a>&#8221; and now I&#8217;d love to hear from you.</p>
<p>* If the CIO role is indeed changing&ndash;do you see parallels between where the CIO is going and where the CMO needs to be?<br />
* Are we destined to simply manage and execute the tactical marketing plan and be &#8220;king or queen of tradeshows&#8221;&ndash;or will marketing of the future be so much more?<br />
* Where is the marketing function now, and where do we need to be in the future or stated another way, what is the future of marketing?</p>
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