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Did you watch The Sopranos season/series finale? If you’re like Ann, you did watch, and you were not so happy about the ending. Which is exactly how I felt and still do, almost.
In a nutshell, the season ended into nothing. In other words, nothing happened. Nobody (Tony and family) got wacked, nob…
Continue reading "The Sopranos: Managing Your Customer’s Expectations"Tags: customers, Jim_Kukral, managing_expectations, programming, television, The_Sopranos
Posted at: 11:34 am in Featured Posts | Permalink | Comments (4) | Trackbacks (829)
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