Seems the big “aha!” has finally occurred. Jim Lentz, executive vice president for Toyota Motor Sales U.S.A., told industry leaders gathered in Traverse City for the annual Management Briefing Seminars that “auto companies must do more to improve the customer experience in showrooms” in this report…
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Thursday, August 9, 2007
Monday, June 4, 2007
Tattletale Customers ‘Shushing’ for Loyalty Points
Seems the movie theatres have decided that it’s best to have the foxes watching the hen house. In an interesting move, Regal Cinemas has decided to build customer loyalty by giving their best customers devices to tattle on fellow movie patrons!
Here we see the idea in all its glory. It seems someo…
Continue reading "Tattletale Customers ‘Shushing’ for Loyalty Points"