A guest post by Z Gillispie of Nurun.
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Posts Tagged ‘customer experience’
Tuesday, July 12, 2011
Use These 3 Principles to Yield 5 Stars & Return Customers
Thursday, June 16, 2011
5 Ways to Successfully Market to Moms
A guest post by Daniel Cassady.
Just because the country has been in a financial funk for the past few years, that doesn’t mean that mothers have lost their tremendous influence over the market. Walk into any department store, thrift store, or grocery store, and you’ll see what you have alway…
Continue reading "5 Ways to Successfully Market to Moms"Wednesday, June 15, 2011
#mpb2b Forum: How to Repair Customer Relationships While Fixing Problems in 3 Basic Steps
No one likes to hear complaints and gripes about a relationship—especially in business—but they are inevitable. In the keynote for the MarketingProfs B2B Forum 2011, speaker Guy Winch discusses the art of an apology and how to turn them into opportunities for healing (and strengthening) the…
Continue reading "#mpb2b Forum: How to Repair Customer Relationships While Fixing Problems in 3 Basic Steps"Thursday, June 9, 2011
How I Lost My Shirt (& the Internet Didn’t Let Me Forget It)
My friends and I held our annual clothing swap last weekend. Everyone contributes garments they no longer wear and selects new ones from the pool, with the remainder donated to charity. It’s a great way to thin out one’s wardrobe and satisfying to see friends glorying in duds you no longer wear.
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Thursday, May 19, 2011
The Power of YOU in the Customer Experience
There’s little doubt that we’re in the “customer experience” era. In their recent Daily Fix posts, for instance, Paul Barsch and Linda Ireland offered insights on how leaders are transforming their businesses with bold strategies aimed at the all-important customer or client experience.
If you…
Continue reading "The Power of YOU in the Customer Experience"