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A hotel manager looks out in the lobby and notices a guest with a Hermes tie. Another is carrying a Prada handbag. In an instant and through “the power of the glance,” the hotelier decides these folks “look right” and are worth giving special attention. Unfortunately, this hotelier has probably just…
Continue reading "The Perils Of Intuition"Tags: analysis, analytics, at a glance, Blink, CLV, CRM, data driven, decision making, Hermes, intuition, Malcolm Gladwell, profitability, Segmentation and Targeting, thin slicing, WSJ
Posted at: 7:08 am in Featured Posts | Permalink | Comments (29) | Trackbacks (817)
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