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Paul Dunay
Paul Dunay   BIO
01.19.09

People Don’t Buy ‘Run of the Mill’ Anything Anymore!

I work in a professional services firm and in order for firms like ours to differentiate themselves, they have to create perhaps hundreds of personal brands around individuals who understand niche topics extremely well. And since buyers have transparency through the use of search engines they can really get a handle on just how qualified any individual in an organization is to perform a given service for them.


Elise Bauer once wrote in an article on thought leadership.

A distinguishing characteristic of a Thought Leader is “the recognition from the outside world that the company deeply understands its business, the needs of its customers, and the broader marketplace in which it operates.”

Think about it, if you or a loved one was going to have heart surgery in New York, don’t you think you would Google “Heart Surgeon New York” and want the heart surgeon who is the most widely known in the field? Same applies in consulting because people just don’t buy run of the mill consultants anymore.
5 Steps to becoming the Thought Leader?
1. Start by defining a clear objective – Most thought leaders become thought leaders because they have a desire to educate the folks that follow them.
2. Pick your spot – There are always just a few thought leaders in every industry and/or field of study so pick a spot that you can differentiate yourself with.
3. Find your voice – We can’t all be Hemingway. Don’t try to write like someone else, find your own voice and don’t try to change your demeanor.
4. Don’t try too hard – Thought leaders genuinely influence others by creating, advancing and sharing their ideas. Thought leadership is not what you say or write. It is a state of being. Use your content as your attraction vehicle.
5. Lather Rinse Repeat – you can’t just write one blog post and call yourself a thought leader – it comes with persistence, it comes with passion about a particular topic and it comes with dedication to continue to publish and publish often.
The impact of a Thought Leaders can be felt in the way they catalyze others to do business. Take Michael Hammers 1990 work thought leadership on business reengineering – it changed every industry – now that’s the effect of becoming a thought leader and created a lasting brand for Michael Hammer!

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5 Responses to “People Don’t Buy ‘Run of the Mill’ Anything Anymore!”

  1. Paul Chaney says:

    Paul, your post is both informs and inspires. Thanks for the five steps, especially #3.

  2. Paul Barsch says:

    Paul, these are terrific steps and I will save this post.
    That said, I’d be very wary of choosing a heart surgeon–or thought leader (and therefore a consultantcy) based on Google’s PageRank! :)

  3. Hey Paul! Great stuff. Your points on ‘desire to educate’ and attraction are critical. I sometimes run into companies who ‘want to play the thought leadership game’ but who are afraid of things like competitors “stealing” their ideas or customers “milking them for information.” I’ve always found the opposite to be true.
    I’m curious to see what your opinion is, but my experience is that thought leadership is something that only the most confident, helpful and “faith in the future” type marketers can pursue and achieve success. Which, at the end of the day, are the type of companies that I’m attracted to anyway!

  4. Paul Dunay says:

    @ Paul & Paul
    thanks for commenting – and LOL on the heart surgeon
    @ Dana
    I think thought leadership is both ends of the spectrum – thought leadership tends to look forward (what I like to call the Demand side of the equation) but also serves well for services that you have today that you can deliver (what I like to call Supply side of the equation)

  5. Joy-Mari says:

    People buy what their budgets allow them to.
    And one person’s Thought Leader is another person’s PWM who is behind the times.

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