http://www.mpdailyfix.com/i-yi-yi-the-iphone-bill/?utm_source=rss&utm_medium=rss&utm_campaign=i-yi-yi-the-iphone-bill Opinions. Commentary. News. Sat, 11 Feb 2012 13:14:15 +0000 http://wordpress.org/?v=2.9.1 hourly 1 http://www.mpdailyfix.com/i-yi-yi-the-iphone-bill/comment-page-1/#comment-30057 Susan Gunelius Sun, 26 Aug 2007 18:15:23 +0000 http://www.mpdailyfix.com/i-yi-yi-the-iphone-bill/#comment-30057 Great post, Jeanne. I just linked to you on Marketingblurb.com. Having worked in the financial industry for many years and for AT&T for several years, I can't believe the default bill would be the itemized bill. I would like to think this must have been a mistake on the programming end by AT&T or a complete oversight. However, they had the boxes ready to package the lengthy bills and mail them, so perhaps it wasn't a mistake. Either way, I'm not surprised that they changed things quickly and will be sending summarized bills going forward. I do think Justine's video is hilarious. I love the iPhone commercial music! Great post, Jeanne. I just linked to you on Marketingblurb.com. Having worked in the financial industry for many years and for AT&T for several years, I can’t believe the default bill would be the itemized bill. I would like to think this must have been a mistake on the programming end by AT&T or a complete oversight. However, they had the boxes ready to package the lengthy bills and mail them, so perhaps it wasn’t a mistake. Either way, I’m not surprised that they changed things quickly and will be sending summarized bills going forward. I do think Justine’s video is hilarious. I love the iPhone commercial music!

]]> http://www.mpdailyfix.com/i-yi-yi-the-iphone-bill/comment-page-1/#comment-30056 Neil Anuskiewicz Fri, 24 Aug 2007 14:36:26 +0000 http://www.mpdailyfix.com/i-yi-yi-the-iphone-bill/#comment-30056 That is strange that the *default* bill would be the detailed and expensive sort (to them) rather than the cheap one first -- with customers able to opt in to receive the big bill if they want it. Why have a policy of wasting money (e.g., paper = money) if you don't have to do so? That is strange that the *default* bill would be the detailed and expensive sort (to them) rather than the cheap one first — with customers able to opt in to receive the big bill if they want it.
Why have a policy of wasting money (e.g., paper = money) if you don’t have to do so?

]]> http://www.mpdailyfix.com/i-yi-yi-the-iphone-bill/comment-page-1/#comment-30055 jeanne bliss Fri, 24 Aug 2007 13:23:16 +0000 http://www.mpdailyfix.com/i-yi-yi-the-iphone-bill/#comment-30055 Spike, Thanks for sending the update. What a relief for customers and trees! Spike,
Thanks for sending the update. What a relief for customers and trees!

]]> http://www.mpdailyfix.com/i-yi-yi-the-iphone-bill/comment-page-1/#comment-30054 Spike Jones Fri, 24 Aug 2007 13:08:19 +0000 http://www.mpdailyfix.com/i-yi-yi-the-iphone-bill/#comment-30054 Howdy Jeanne, Interesting timing on this post, because I actually received a text message on my iPhone yesterday from at&t: We are simplifying your paper bill, removing itemized detail. To view all detail go to att.com/mywireless. Still need full paper bill? Call 611. So it seems at&t is listening to their customers - at least on this issue. Problem solved. Howdy Jeanne,
Interesting timing on this post, because I actually received a text message on my iPhone yesterday from at&t:
We are simplifying your paper bill, removing itemized detail. To view all detail go to att.com/mywireless. Still need full paper bill? Call 611.
So it seems at&t is listening to their customers – at least on this issue.
Problem solved.

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