Bio: Charlotte Varela
Charlotte Varela is a self-confessed social media junkie currently pursuing a career as a digital content writer at Tone, a UK-based web design and lead generation agency. Connect with @charlotte_tone on Twitter.
Posts by Charlotte Varela:
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Are You Helping Your Customers After They Buy From You?,
23 Jan 2013 in Customer Behavior& Customer Relationships& Featured Posts& General Management& Headline
We’re all familiar with the concept of the sales funnel, the metaphorical structure that represents the research, nurturing-receptive and purchasing stages of a consumer’s buying journey. Those phases are all organized neatly into top, middle,…
