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	<title>Comments on: At Campbell&#8217;s &#8216;In the Soup&#8217; Means &#8216;In the Chips&#8217;</title>
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		<title>By: Ted Mininni</title>
		<link>http://www.mpdailyfix.com/at-campbells-in-the-soup-means-in-the-chips/comment-page-1/#comment-42125</link>
		<dc:creator>Ted Mininni</dc:creator>
		<pubDate>Tue, 21 Jul 2009 11:49:45 +0000</pubDate>
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		<description>&quot;But emphatically agree that engaged, inspired and aligned employees drive business (or don&#039;t) from the inside-out.&quot; You are so right, Eric. Yet for some reason, many businesses continue to push all kinds of outward marketing initiatives and totally ignore their employees. Customer service is such a crucial component of every business that this is a glaring mistake. Engaged employees are the deal maker or breaker in every company.
Thanks for weighing in, Eric. Let&#039;s hope businesses get on board with Campbell&#039;s thinking to energize their own companies.
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		<content:encoded><![CDATA[<p>&#8220;But emphatically agree that engaged, inspired and aligned employees drive business (or don&#8217;t) from the inside-out.&#8221; You are so right, Eric. Yet for some reason, many businesses continue to push all kinds of outward marketing initiatives and totally ignore their employees. Customer service is such a crucial component of every business that this is a glaring mistake. Engaged employees are the deal maker or breaker in every company.<br />
Thanks for weighing in, Eric. Let&#8217;s hope businesses get on board with Campbell&#8217;s thinking to energize their own companies.</p>
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		<title>By: eric Brody</title>
		<link>http://www.mpdailyfix.com/at-campbells-in-the-soup-means-in-the-chips/comment-page-1/#comment-42124</link>
		<dc:creator>eric Brody</dc:creator>
		<pubDate>Tue, 21 Jul 2009 01:09:18 +0000</pubDate>
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		<description>Can&#039;t comment on Conant&#039;s need to replace 300 of his 350 top managers. But emphatically agree that engaged, inspired and aligned employees drive business (or don&#039;t) from the inside-out.  And as you report here, the metrics support this.
Yet another example of the competitive advantage that energized employees provide to their companies and their customers.
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		<content:encoded><![CDATA[<p>Can&#8217;t comment on Conant&#8217;s need to replace 300 of his 350 top managers. But emphatically agree that engaged, inspired and aligned employees drive business (or don&#8217;t) from the inside-out.  And as you report here, the metrics support this.<br />
Yet another example of the competitive advantage that energized employees provide to their companies and their customers.</p>
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		<title>By: eric Brody</title>
		<link>http://www.mpdailyfix.com/at-campbells-in-the-soup-means-in-the-chips/comment-page-1/#comment-42123</link>
		<dc:creator>eric Brody</dc:creator>
		<pubDate>Tue, 21 Jul 2009 01:00:39 +0000</pubDate>
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		<description>Can&#039;t comment on Conant&#039;s need to replace 300 of his 350 top managers. But emphatically agree that engaged, inspired and aligned employees drive business (or don&#039;t) from the inside-out.
And as you report here, the metrics support this.
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		<content:encoded><![CDATA[<p>Can&#8217;t comment on Conant&#8217;s need to replace 300 of his 350 top managers. But emphatically agree that engaged, inspired and aligned employees drive business (or don&#8217;t) from the inside-out.<br />
And as you report here, the metrics support this.</p>
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		<title>By: Ted Mininni</title>
		<link>http://www.mpdailyfix.com/at-campbells-in-the-soup-means-in-the-chips/comment-page-1/#comment-42122</link>
		<dc:creator>Ted Mininni</dc:creator>
		<pubDate>Mon, 20 Jul 2009 18:15:20 +0000</pubDate>
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		<description>Hi, Sundeep. Thanks for the kind words.
Hi, Kate. On the face of it, Mr. Conant&#039;s decision seems drastic. However, in many cases, long-term managers can be resistant--if not on the surface, often in many, small ways--to any change in culture. Then, the only option is to restructure by making substantial changes in management. Afterward, to your point, a concerted effort was made to promote from within the ranks. That kind of move tends to underscore management&#039;s commitment to creating a customer-centric, responsive new culture. What&#039;s telling here is that a large majority of Campbell&#039;s personnel feel their job matters and they feel empowered by that. The proof is in the pudding.
Thanks for weighing in, Kate. Much appreciated.
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		<content:encoded><![CDATA[<p>Hi, Sundeep. Thanks for the kind words.<br />
Hi, Kate. On the face of it, Mr. Conant&#8217;s decision seems drastic. However, in many cases, long-term managers can be resistant&#8211;if not on the surface, often in many, small ways&#8211;to any change in culture. Then, the only option is to restructure by making substantial changes in management. Afterward, to your point, a concerted effort was made to promote from within the ranks. That kind of move tends to underscore management&#8217;s commitment to creating a customer-centric, responsive new culture. What&#8217;s telling here is that a large majority of Campbell&#8217;s personnel feel their job matters and they feel empowered by that. The proof is in the pudding.<br />
Thanks for weighing in, Kate. Much appreciated.</p>
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		<title>By: Kate</title>
		<link>http://www.mpdailyfix.com/at-campbells-in-the-soup-means-in-the-chips/comment-page-1/#comment-42121</link>
		<dc:creator>Kate</dc:creator>
		<pubDate>Mon, 20 Jul 2009 17:35:11 +0000</pubDate>
		<guid isPermaLink="false">http://www.mpdailyfix.com/at-campbells-in-the-soup-means-in-the-chips/#comment-42121</guid>
		<description>Ted
I think that this is an interesting post. However, it made me think about a couple things. How much of an effect do you think replacing 300 out of 350 managers had on this situation. I would have found this sea change at Campbell&#039;s more impressive had Conant not gotten rid of most of his managers but rather turned the ship around with the majority of managers that were currently in place. I think that there is value in teaching new skills to older management rather than just wiping most of them out and starting new. Just my opinion though
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		<content:encoded><![CDATA[<p>Ted<br />
I think that this is an interesting post. However, it made me think about a couple things. How much of an effect do you think replacing 300 out of 350 managers had on this situation. I would have found this sea change at Campbell&#8217;s more impressive had Conant not gotten rid of most of his managers but rather turned the ship around with the majority of managers that were currently in place. I think that there is value in teaching new skills to older management rather than just wiping most of them out and starting new. Just my opinion though</p>
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