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Gwyneth Dwyer Gwyneth Dwyer   Bio
10.30.07

Art or Logo? How a Familiar Four-Letter Brand Affects Perception

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I did a double take as I entered the gallery. What was the DKNY logo doing on the wall of the Walker Art Center? Is this art? Or branding?

Look again: It’s DRNK, not DKNY.

DRNK_WOOL.jpg

DRNK is Christopher Wool’s 1990 painting, Drunk II, one of several four-letter-word paintings Wool created that purposely drop the vowel. (Wool is known for his paintings of large black stenciled letters on canvas, and his work is exhibited in public collections worldwide.)

DKNY, as we all know, is Donna Karan New York. Hmmmm. Interesting blurring here because of the familiarity of the four-letter brand. Let’s have a look at that familiar DKNY logo, in just a few of its many forms. There's this one:

DKNY_LOGO_1.png

And this one:

DKNY_LOGO_2.png

DRNK and DKNY: There are many similarities. Both feature black-and-white oversized type in a sans serif uppercase font. The painting (DRNK) has a crisp stenciled look with pleasing elongated verticals in a stacked 2 over 2 format, while the logo (DKNY) occurs in both horizontal and vertical arrangements. (Interestingly, the DKNY brand identity does not seem to be carefully controlled. Look at all those different typefaces! Ah, but that’s another post for another day.)

“Mysterious Acronym”
According to the Walker Art Center website, “Drunk II portrays a mysterious acronym open to interpretation.” Actually, I think the meaning of Wool’s DRNK is not so mysterious once the painting’s title is revealed. (Whether the misspelling was due to inebriation the Walker did not specify.)

DKNY was also, at one time, a “mysterious acronym,” but now it’s a ubiquitous brand name that rolls off the tongue. DKNY is so ingrained, I found myself trying to say the letters in Wolf’s painting, D-R-N-K, rather than seeing them as a word.

Four-Letter Brands
As brand names go, DKNY is fairly unique in that we actually pronounce the letters. HSBC is another example of a four-letter brand that we refer by letter names: H-S-B-C.

In contrast, these four-letter acronym brands have become words:

BASF
IKEA

And how about this one:

O.D.C.Y.

It’s masquerading as an acronym, but you actually pronounce it “odyssey.”

And, yes, there’s another brand that’s very close to a four-letter word that I really do not want anywhere near this post. You guessed it: the controversial French Connection UK, which rendered as an acronym has offended many.

Can you think of other polite four-letter brands? They’re much less common than the three-letter brands. If so, please share.

And tell me: Would you, too, have confused Christopher Wool’s artwork with the celebrated house of fashion?

Christopher Wool image used with permission from the Walker Art Center.



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Comments

Kudos to the writer who went passed the initial BLINK read of DKNK to challenge her own assumption, and see what was there.

Is it art? In my opinion NO. The creator simply made use of an easy cliche.

Is it branding? Throw a tagline on that baby, send it virally, and you may indeed have a provocative campaign that delivers a message! Now, that's an art!

Posted by: caryl Hull | 10.30.07

I would have confused it, too!

Another four-letter brand: FCUK (French Connection UK, I think?)

Also: Motorola's Pebl and Razr phones. SIGG bottles.

Posted by: Ann Handley | 10.30.07

Caryl,

It was indeed a *blink* moment. A snap judgement. “Rapid cognition” as Gladwell calls it.

The painting surprised me as I entered the gallery and I immediately thought: wait a minute, it’s a logo…

Now, the more I look at the painting, the less similar it seems to the DKNY identity, but I cannot deny the force of my initial impression.

Ann,

Yes, it’s French Connection UK. (That’s the brand I jokingly said I didn’t want anywhere near this post.)

Pebl and Razr are great examples of metaphorical brand names that used invented spellings. I’m still wondering if any readers know of four-letter acronym brands beyond the ones cited in my post. (The three letter ones are plentiful.)


Posted by: Gwyneth Dwyer | 10.30.07

Perhaps CUOA? (Maybe not a brand, but central to this discussion nonetheless!)

http://acronyms.thefreedictionary.com/Compulsive+Use+of+Acronyms

: )

Posted by: Ann Handley | 10.30.07

Compulsive Use of Acronyms. I love it!

And I don't love acronyms. Nor do I recommend them as brand names for clients. Just want to get that straight for the record.

Although I do think O.D.C.Y. is very clever.

Posted by: Gwyneth Dwyer | 10.30.07

BenQ is a brand name for computers, accessories and telecommunication products. Originally a spin-off of giant Acer Computer, this brand name is an acronym which stands for "Bringing Enjoyment aNd Quality (To Life)". (Google "BenQ history" for details.) Recently they changed their name again to Quisda. Weird name, I guess they're fond of the Q.

Computer industry loves acronyms and many brands there have such conotations. But getting back on the topic, some brands are so ubiquitous that fakes are a multi-million dollar industry, based on misleading customer perception. Take the brand "Nike", for example: chinese shoes branded as "Mike" fill emerging markets, or their checkmark logo printed backwards. Written with just the right font and angle, and you'll notice the letter replacement only at a careful look.

The cleverness behind Pebl and Razr is twofold. First, they want to trademark the brand, which can't be done for common words like "pebble" (please correct me if I'm wrong). Second, the missing letter brings in the cool factor in a world where the target consumer thinks e-mail is SO outdated and instant messaging/texting abbreviations comes as a second nature.

Posted by: Titel | 10.30.07

Hey thanks for the examples.

BenQ. Well now that’s a stretch: Bringing Enjoyment aNd Quality to life.

And Quisda. According to Engaget.com, that mouthful of an acronym stands for “Quality, Innovation, Speed, Driving, and Achievements.”

Go ahead. Memorize that. Better yet, try to say it.

I will tell you that acronymfinder.com (a great resource, by the way) doesn’t know what QISDA means…at least not yet. (But it does recognize BenQ, the earlier name.)

Compare BenQ to Pebl and Razr, which are clear and clever names, rather than difficult acronyms.

And back to DRNK, the word in the painting. A missing vowel seems to make a word more difficult to comprehend than missing consonants.

Posted by: Gwyneth Dwyer | 10.30.07

This is interesting. What is your theory on why 4 letters (rather than, say, 3 or 5) are more effective in establishing a memorable brand? Is it the cadence when spoken -- de de da da? Take T.G.I.F. For me, it just comes to life with the 4 letters, where as a brand like TCF has me wanting to always add the word "Bank" after it.

Posted by: Pete P. | 10.31.07

Pete,

I don't actually believe 4 letters are more effective for establishing a memorable brand. In fact, I don't recommend letters (or, more specifically, acronyms) at all when establishing a new brand.

Most customers are fed up with acronyms and they always require explanation. See Qisda above, a most unwieldy acronym, which was brought to our attention by Titel. Thanks again for that Titel.

You’re absolutely right about cadence. It’s incredibly important in developing a memorable brand name. Here are two brand names my organization developed that I think exhibit good cadence:

Asian Zing™ — Onomatopoetic name for zingy Buffalo Wild Wings hot sauce.

Nexen — invented name, perfectly balanced, simple cadence. Captures the back-and-forth motion integral to this manufacturer of clutches, brakes, and rotary motion-control products.

Thanks for your comments and your question.

Posted by: Gwyneth Dwyer | 11.01.07

I am not sure is related to brands. Outside the brands you also have a more often use of 3 letters acronyms, like DIY, TCL, GOP. Business and texting are helping the coming back of the 4 letter acronyms such as IMHO, OTOH, etc.

By some reason though in the medical world four letters has been more usual from AIDS to ADHD...

In brands I have to add:
- TGIF
- AmEx (not a pure acronym I know, but near to one and very used by the users)
- FIAT: the Italian cars (acronym for Fabbrica Italiana Automobili Torino even though it also means "let it be" in Latin)
- ESPN : Entertainment and Sports Programming Network (this is an oddity, among channels all other acronyms are three words except LOGO and that is not an acronym AFAIK)
- BCBG (clothing) is a French acronym for 'bon chic bon genre' more or less "good style, good class"

In Sports, FIFA (International Federation of Association Football, in French Fédération Internationale de Football Association) has become a brand by itself in all the countries where soccer is big.

And I am sure there are a couple more out there.

BTW, me too would have taken DRNK for DKNY but the fact that they are stacked helps on that too.

My 2 cents, San :)


Posted by: san | 11.03.07

Acronyms abound (AA) in my world of government agencies (GA), and of course, they're sprinkled throughout conversations (STC), though they are often pathologically lacking the fun and creativity put forth by our kids with the ubiquitous IDK (I Don't Know), LoL, or in the fun examples dissected by Ms Dwyer above. 3 letters are an agency's holy grail, and as critical to the government's version of branding as in any commercial venture. Acronym speak is critical to success. The global awareness of CIA and FBI are well known. The National Geospatial Intelligence Agency (NGIA) absolutely HAD to go from 4 to 3 letters to gain credibility with the big boy agencies. In a stroke of creative brilliance and decisiveness, the then Director - General James Clapper - inserted a hyphen between Geospatial and Intelligence (Geospatial-Intelligence), thus creating NGA, now a 3-letter agency far more capable of competing for budget money and respectability on Capitol Hill. Government agencies, whether they (or we) know it or not, are just as engaged in branding as commercial ventures.

Posted by: Clark Nelson | 11.04.07

I can see the difference, mostly in the shape of the letterforms and the stacking of them, but I can definitely see where it can be confusing.

On the French Connection UK brand, I remember when I first passed that shop on Newbury Street in Boston I was floored. Simply floored. I thought it was hysterical, but still wouldn't go there.

Posted by: Dani Nordin | 11.06.07

How about Saab? While they are now know as the word "Saab" (read: sob), they originally started as Swedish Aerospace, AB. "AB" in Sweden is similar to ,Inc or ,Co in the US. Years later, it was officially shortened to Saab because that's what everyone called them. (**Assuming the story I heard from a Saab employee is true!)

Posted by: Jamie | 11.09.07

I would say the brand COACH, has became very popular here in Singapore...inerestingly everyone I know called it "coach" and not C-O-A-C-H

Posted by: Rozie | 01.04.08

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