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What if we don't want to put an enormous amount of time and effort into a company blog? What if we just want to have a blog that's just good enough to help us with search engine rankings, but won't win any bloggies, a client asked me recently. Can't we just do that?
No! The world doesn't need one more plain vanilla corporate blog. The client's question was based on several misunderstandings and myths about corporate blogging.
An effective company blog is not:
- an instant fix for falling search rankings
- a way to blatantly sell products
- easy or quick to create, write or sustain
- easy to build a loyal audience for
- cheap

What good is a corporate blog and why put the time, money and effort into building and sustaining one?
Constant contact
Let's say that people now come to your website to buy your products somewhere between two and four times a year.
Email is becoming more of a nuisance every day for most people, and it's become harder, and more expensive, to create effective email campaigns.
Your customers and potential customers undoubtedly do not pay a lot of attention to your online ads (or any online ads.)
Engaging content
A blog that is interesting, interactive, well-designed and professionally written can create daily readers who will have your company top of mind every day.
When they get to your blog, you need to be talking about what people want to hear, not just what you want to tell them. Simple as that sounds, heavy-handed selling or, worse yet, bland "don't offend anyone" writing are the major reasons that nobody reads most corporate blogs.
Looking good
The vast majority of corporate blogs lack a compelling graphic identity. They're bland looking and they have bland content.
They have tiny pictures or they rely on cheesy clip art. There's no excuse for that when there are sites like iStockphoto with images for as little as $1.
Good writing is the key
Most people would rather have root canal than write several blog posts a day. And most people don't have the skill, talent, experience, or training to write well on a constant basis. (That's much of what's wrong online, but that's a whole other post.)
Posts that are more than 300 words are never going to be read unless they consist of short sentences and paragraphs; bulleted points; subheads and plenty of white space. Who has time to read 1000-word+ posts on your blog?
If you need more than 300 words in a blog post you probably should split it into a series of posts.
The answer is to have a professional writer or editor on your corporate blog.
The bottom line
Is all this going to be cheap? No! A good corporate blog costs money and time. Time to write, promote and most of all, time to build an audience over time.
Love your readers
- Give link love to people who comment on your blog by linking to their websites and blogs
- Try to surprise and delight your readers
- Give them the opportunity to create content. People love to send stories and photos and videos to blogs they like. Incentiveize them.
Blog readers are there by choice. You can't force anyone to read a blog.
What you can do is make the blog totally fucking amazing. Note: I have the cartoon above, by Hugh Macleod, on my business cards. If that offends you, you probably won't like working with me. If it turns you on, and you are thinking about having a corporate blog. Gimme a call.
I do also have a polite business card, a cute one, and a funny one. I use them as needed.
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Comments
I knew I liked you BL. Now I know why. Great points.
Posted by: Harry hallman | 09.14.07
thanks harry! a little over the top for some maybe. :>)
Posted by: B.L. Ochman | 09.14.07
Thanks for the tips - I'm taking them into consideration as I begin to build my case to top management for a corporate blog - correction: a "totally fucking amazing" corporate blog. :-)
Posted by: Carolyn | 09.14.07
B.L.
I agree, short is always better. But I'm not sure 300 words are the right number or that there is a right one. In fact, I read this entire post, which I believe tops the 300 count.
Posted by: Lewis Green | 09.14.07
thanks for a good giggle carolyn.
do get in touch if you want help making your case.
Posted by: B.L. Ochman | 09.14.07
Lewis - yes, this post is longer, but it does what I suggested in the post:"Posts that are more than 300 words are never going to be read unless they consist of short sentences and paragraphs; bulleted points; subheads and plenty of white space."
99 out of 100 times, i believe shorter is better, but that's another post and also a topic that has been endlessly debated, which I am not going to do here.
Posted by: B.L. Ochman | 09.14.07
Good points, B.L. I suppose, like most paths to success, there are no shortcuts.
Posted by: Elaine Fogel | 09.14.07
I think it's good that you considered constant contact as the top priority.
Posted by: jdavies | 09.15.07
I'm with Harry.
Not sure how I missed that headline -- because it rocks. As does the cartoon on your card.
Posted by: Christian Gulliksen | 09.19.07
I look forward to your posting on blog length. My hypothesis is that short and sweet doesn't really play to my strengths; constructing a good, relevant argument with a dash of wit is. It's only a hypothesis, though.
Posted by: Thomas 2.0 | 09.20.07
I look forward to your posting on blog length. My hypothesis is that short and sweet doesn't really play to my strengths; constructing a good, relevant argument with a dash of wit is. It's only a hypothesis, though.
Posted by: Thomas 2.0 | 09.20.07
Read the headline. Laughed out loud. Checked out the bio. AND THEN read the story and list of past posts. I have a new hero. Today, with one word, she reminded me of the power of words in a headline.
Posted by: Dick Trammell | 09.20.07
If you can't be "totally amazing" without using vulgar language, then you're not very good at your job.
Posted by: Ken Bell | 09.20.07
If you can't be "totally amazing" without using vulgar language, then you're not very good at your job.
Posted by: Ken Bell | 09.20.07
Swear words have impact value, for sure. However, the problem is that 99.9999 times out of 100 they don't stand for anything more than cheezy emphasis from a mind that cannot, or cannot be bothered, to work the same magic in real words.
For the most part vulgar language is used in two ways:
1. as a an emphatic ejaculation: an essentially wordless scream or shout such as when one slams their fingers in a car door and can barely think of any words because of pain, or
2. to denigrate by offensive choice of words...
"Fuck" is what peasants used in order to describe animals having sex... it was soon used to denigrate human sexual activity that lacked anything more than a sort of mutual masturbation, or to describe couples who's understanding of love was not much better than that of animals.
Ms Ochman has perhaps used the term here as in practice # 1, above, and is taking advantage of the shock value. It is probably no worse than other sensationalism in advertising, but is rather a shame that it should come to such a level. It can only work while it is unique, which means "one-of -a-kind. She has just made it obsolete for smart marketers!
It is perhaps OK to speak in such terms to the right audience, because speech can be quite informal, but writing is a formal expression of ideas that requires effort to prepare properly.
The usage of vulgarities in place of profound literary emphasis has little more value than a Jackson Pollock splatter painting when set beside a profound work by William Bouguereau.
It is easy to use Google Images to compare the two artists' craft, and then their subject and message.
E.g. I recommend a look at "Bouguereau's Pieta" (search images for that): the eyes of Mary, with her dead son in her arms, show that she is wracked with *anger* that *her* son was killed. A very, very radical statement for the time! No swear words and no splatters of paint!
Posted by: Richard Bramwell | 09.20.07
Sure the F word has shock value because most of us can craft a message without it. I expect better from marketing professionals.
Posted by: Ed Greene | 09.20.07
I agree with the comments on the vulgarity. I, for one, am tired of hearing and seeing more and more vulgarities in the media.
I am no angel, and I have used these words on occasion, but there is a time and place for everything. And a general public media outlet is not the place.
Have you noticed how the really good comedians don't use swear words? The ones who rely on foul language are really not that funny... they are just getting a titter out of the audience. It's a cheap way to get attention, but in the end, quite shallow.
I'm sure, with a little imagination and creativity, that BL Ochman could have come up with an amazingly powerful substitute for the f-word.
But, that might require some thought, time, and effort.
Better luck next time, BL.
Posted by: John Watt | 09.20.07
Ha! Coming from a very new amateur stand-up comedian, I totally agree.
The overboard usage of the F-word is simply confusing and raises too many questions, distracts from whatever other point you might have had...
And no matter what the clever reasons for its use, I guarantee they are not sufficient to ameliorate its other effects.
Posted by: Brian Carter | 09.20.07
The wit here is in the ironic use of the phrase "totally fucking amazing" to describe a *corporate* blog.
I don't know about you -- when I hear the word "corporate" next to "blog" I imagine an informative-but-dull experience. But what if someone tells you it can be totally fucking amazing? Not passable. Not good. Not amazing. Totally fucking amazing.
For the right client, it's irresistible.
It may be that I had to be dragged from the Jackson Pollock exhibit at the Tate several years back. Or that all my favorite comedians (Eddie Izzard, for instance) do indeed use four-letter words. But BL's headline caught my attention for all the right reasons.
(Side note: I'm really glad Ann didn't use those silly modesty asterixes to obscure the last six letters.)
Posted by: Christian Gulliksen | 09.20.07
With my customers, the use of expletives would cost me their business. I don't use them and neither do they.
That said, you'd probably hit well with the teen crowd who tend to use this language in every sentence. When I over hear them, I usually say "you have a very limited vocabulary". Which gets me more of the same. But, there are better ways to express oneself
Michael
Posted by: Michael | 09.20.07
Excellent use of your point - too bad some don't get it - oh well, such is life.
A speaker at a my wife's woman's group sent this to her, she sent it to me - it doesn't stop here.
Bob Clarke
Posted by: Bob Clarke | 09.20.07
Gee, I am so glad I checked in on this post today. What a fucking riot to see this conversation. :>)
Like I said, if you don't like this headline or my business card, you may not like working with me. But several Fortune 500 companies do.
BL
Posted by: B.L. Ochman | 09.21.07
"If that offends you, you probably won't like working with me."
I think you have to consider not only what the readers are comfortable with, but your fellow writers as well. The readers of your blog might be just fine with such language, but I don't think it's fair to assume that the readers here are. And you have to remember that many of DF's writers have their own blog audiences, and many of us do our best to encourage our readers to come here. If they do, and are offended when they see a writer dropping the F-Bomb, they could get ticked at me for encouraging them to come here.
I think Michael's comment is spot-on: "With my customers, the use of expletives would cost me their business. I don't use them and neither do they."
Maybe your customers are just fine with such language, but I don't think you should assume that everyone else's customers are.
Posted by: Mack Collier | 09.21.07
B.L., who are you trying to play to? We all know the word, but those of us with even a little bit of "couth" don't go around using it for shock value. I am a story teller. I tell very funny stories, some of which contain some pretty raunchy words. However, I am very careful not to be indiscriminate in their use. You have made an assumption that everyone reading your statement is not, in the least, put off by such insensitivity as you exhibit. I would love to know which of your corporate clients embrace your infantile utterances. Grow up!
Posted by: Ben Pearlman | 09.23.07
All this Sturm und Drang over a single word in a headline!
But it didn't seem to prevent many people from clicking on the link.
Posted by: Christian Gulliksen | 09.23.07
Christian - thanks for bringing a little levity to the conversation. I stand by every word I wrote. :>)
Posted by: B.L. Ochman | 09.26.07
Richard: Wow! I am honored to be compared to Jackson Pollock. Thank you!
Pollock is widely regarded as one of the greatest of modern American painters, and Art Journal notes: "...Pollock's 1930s sketchbook drawings that reveal the artist's debt to the Old Masters..." http://findarticles.com/p/articles/mi_m0425/is_2_58/ai_55427206/pg_3
Times change. so does what is considered art, and what is considered mainstream.
If all you got out of this post and Hugh Macleod's cartoon is that I used the work fuck in it, you have completely missed the point.
Posted by: B.L. Ochman | 09.27.07
BL: Everyone who commented on your post got your point and its associated irony. But the fact is that you used a vulgar word to get a rise out of people and it worked. Take the cartoon and the f-word out of it, and you have a nice little article about blog best practices. Nothing groundbreaking, but nice reminders.
I think the point of responders here is not whether your clients love your work or how cutting-edge you are. I'm sure you do very good work.
The point of those of us who dislike your post is that good marketing (or blogging) doesn't have to sink to this level. The f-word is not "mainstream" (if it were, you would not have used it).
Here's what it is: It's lowest-common-denominator marketing. It's offensive to a lot of people (especially those of us who are trying to teach our children better). And most of all it's unnecessary for marketers who are truly good at their jobs.
Posted by: Ken Bell | 09.27.07