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I read an interesting story about how South Africa is attempting to curb the spread of AIDS by making condoms available to students. On the surface, the plan appears to be working, as the condoms are very popular with the intended audience.
But there's a twist, as many of the students aren't using the condoms as the government intended. Instead, the kids found out that these free condoms do an excellent job of cleaning their CDs. That's right, apparently the materials found on the latex do an excellent job of filling in any scratches on the CDs, and make them play like new.
“I use them because they really work," Junaid Sataar, a Nelson Mandela Metropolitan University student, explains. "I heard about it from friends and didn’t believe it, but when I tried it I was amazed. My old scratched CDs were actually playing.”
But that's not music to everyone's ears. AIDS activists and campus health officials are none too happy that their marketing has been hijacked, and are speaking out against the practice.
“This is not what condoms are for and this is not why we supply them," senior manager of Campus Health Services, Sister Antoinette Goosen, said. "We provide condoms to prevent unplanned pregnancy. They are available in university bathrooms and hostels, and they are provided to ensure responsibility – and not for students to ‘wax’ their CDs.”
Marketers rarely react favorably to their market altering their message, and this is no exception. But I think South African officials are overlooking an important point here.
Any student that was too embarrassed to take the condoms previously, can now tell anyone that might ask, that the condoms are to clean their CDs. Which means that in the end, more students will have more condoms. Some or many of them might go toward cleaning CDs, but since the condoms are now more popular, it also means that students are now more likely to have a supply on hand the next time they have sex.
Which was the government's goal to begin with. See... losing control of your marketing to your community isn't always the worst thing in the world.
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Comments
Great story and take-aways, Mack!
Posted by: Nedra Weinreich | 08.07.07
Now, I want to tryout some latex on CDs and see if that works.
I would assume Latex gloves work as well as condoms. ;-)
Posted by: Carol Doms | 08.07.07
Good story, Mack. But perhaps the government needs to do more outreach so students actually do use the condoms for sex, in addition to using them to clean CDs. Just because they have them onhand does not mean they'll use them for the originally intended usage.
Posted by: David Reich | 08.07.07
"Just because they have them onhand does not mean they'll use them for the originally intended usage."
Agreed David, but if they don't have them, there's zero chance they'll use them as the government intended ;)
It's VERY difficult to re-route your community when it is flowing in a direction you don't like. Much easier to shift gears and accept their chosen path by altering yours.
Posted by: Mack Collier | 08.07.07
Well it's a good story on the reflection of your marketing on the target community.
But let's think again, don't you agree with me that the initial purpose of a marketing activity is to create a certain awareness, perception, brand image, etc. the moral of your story is that final aim of the government was achieved whether or not the same way they wanted it to be. But does it work for marketers?
I mean if the goal a marketing campaign was to create certain awareness, do you think it would be really useful if it created a whole different perception?
Posted by: Majd Awary | 08.08.07
What does this have to do with marketing.
Posted by: Unknown | 08.08.07
One problem, though, Mack... Having a supply of condoms onhand isn't the government's real intent.
Their real intent is to prevent AIDS, which simply having a supply of condoms isn't enough to do.
You might say that simply having the condoms increases the odds that people will use them, but that contradicts the body of data in this article, which is that people are using them for something other than what they intended.
It isn't unusual for any government to both attack the wrong problem and to pick a problem that they are ill-equipped to solve anyway.
Posted by: Cam Beck | 08.08.07
This is a complex issue and one that we'll have to wait a while for a longitudinal study to prove what really happens.
But I'm with you Mack. Having condoms is better than having no condoms.
Maybe they'll be listening to CDs instead of having sex. I've often heard tell that the birth rate spikes when a city loses power during an evening. The TV and everything else shuts down, and the people have nothing to do except the horizontal Mambo which you can do in the dark.
So whether the students put these condoms on their Led Zeppelin, or if they just use them to clean their CDs, it's all got to help.
Posted by: Chris Blackman | 08.09.07
"What does this have to do with marketing."
It speaks to the futility in marketers attempting to change users behavior by telling them NOT to do something. One of the biggest wastes of time and energy is for a marketer to attempt to re-route the flow of its community, and to 'force' them to change behavior. It is far easier to find ways to work with their behavior, in order to get the results you were looking for.
IOW, telling students to STOP using condoms to clean CDs, is probably the quickest way to ensure that they spend even more time using condoms to clean CDs.
"One problem, though, Mack... Having a supply of condoms onhand isn't the government's real intent.
Their real intent is to prevent AIDS, which simply having a supply of condoms isn't enough to do.
You might say that simply having the condoms increases the odds that people will use them, but that contradicts the body of data in this article, which is that people are using them for something other than what they intended."
Yes but the government is supplying them in an effort to increase 'protected' sex, which is in an effort to decrease the spread of AIDS. What we do know is that if students have the condoms onhand, it increases the chance that they will use them during sex, which in theory will decreasse the spread of AIDS.
Now if you are trying to argue that they should scrap the 'free condoms' initiative altogether and go with another angle in fighting the spread of AIDS, that's another story for another day. My point was that if they are going to give away condoms, they should do so in a way that encourages students to use them. Telling students that they can have thm, but that they CAN'T use them to clean CDs, isn't going to work, IMO.
Posted by: Mack Collier | 08.09.07
"You kids quit listening to music and get busy having sex like we intended!"
Perhaps the logical step is to encourage the students to use the condoms twice; first to wax up their Barry White cds, then for the intended purpose.
Posted by: Bill Mount | 08.09.07
[NOTE: Mack, I'm blaming you and Chris for inspiring the following comment...]
I think we're all missing the most obvious effect: in this instance, social marketing yielded one of the worst, most costliest euphemisms ("waxing our CD's") imaginable.
That alone should be a turn-off for doing it, and if government and advocacy interests were smart they'd find a way to incorporate a "give the finger to AIDS" image/logo, benefit CD full of crazy scratch beats (with scratched surface of course), and package *that*.
But I'd imagine fingers are too preoccupied up other places, such that hands are tied elsewhere...
Posted by: Ryan Turner | 08.09.07
"What we do know is that if students have the condoms onhand, it increases the chance that they will use them during sex, which in theory will decreasse the spread of AIDS."
"In theory, theory and practice are the same. In practice, they are not." - Yogi Berra
And yes, that's the best retort I have. :)
Posted by: Cam Beck | 08.10.07
""In theory, theory and practice are the same. In practice, they are not." - Yogi Berra
And yes, that's the best retort I have. :)"
"Better to have it and not need it, than it is to need it, and not have it" - Woodrow F. Call, Lonesome Dove ;)
Posted by: Mack Collier | 08.10.07