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Yes, of course spam is a nuisance, but it can also be a source of inspiration. Take five minutes to scan your junk folder, and you just may find the marketing headline you need. Or at least the start of one.
I harvested 25 headlines with potential. (All of them up for grabs.) And I’ve loosely categorized them according to five tenets of persuasive writing outlined in “Writing Web Copy That Works” — capture attention, hold interest, answer questions, overcome objections, compel action.
Let’s take a closer look. First, here’s the list of winning spam subject lines I chose:
Got a second
Still working on it
Grand message, you must read
Momentous note
Know this is private
Still upset
Tell em the answer
Commercial persuasion
Sorry about earlier
Chagrin
Requesting a brief discussion
Weighty letter
U on board
Start winning, stop dreaming
Don’t get left behind
Call me at this number
Arrangement airtight
For the idea that wasn't there
At a safari
Watchdog freight train
Boorish predestination
Fond broom
Disposable slingshot
Shocked diplomats
Cubicle remover
Let’s examine the headline potential of each of these.
Headlines that capture attention
These four spam headlines all succeed in getting their point across in 6 seconds, widely recognized as the time a headline has to hook a reader:
Got a second
Still working on it
Grand message, you must read
Momentous note
The first two examples might need a dash of specificity and some punctuation. For example: SEO? Got a second? Or perhaps, That basement renovation: Still working on it?
The third headline — grand message, you must read — is bit obvious, but with the right context it could work:
Grand Piano Ownership: Grand message, you must read
Grand Hôtel in Stockholm: Grand message, you must read
Grand Cayman Islands: Grand message, you must read
Momentous note is wonderfully cryptic and interest provoking. Weighty, consequential information is about to be revealed: Read on!
Headlines that hold interest
OK, you’ve captured attention, now it’s time to reward your readers with the deeper story. These junk-mail gems just might do the trick:
Know this is private
Still upset
Know this is private sidles up, whispers in your ear, and promises confidentiality, perhaps even friendship. Still upset is perhaps a better title for a novel than it is a winning headline. It evokes teenage angst or adult betrayal. Save it, all you Lulu novelists.
Headlines that answer questions
Once you have those readers hooked, answer their questions with these spam spectaculars:
Tell em the answer
Commercial persuasion
Tell em the answer is a bit obvious (and lacking an apostrophe), but I can see it working for a skills-building course that guarantees higher test scores and greater confidence: Next time you’re called on, tell ‘em the answer.
Commercial persuasion makes me laugh. It’s what copywriters do for a living.
Headlines that overcome objections
Whatever product or service you’re trying to promote, someone will raise objections: price, timing, location, capabilities, features, or in the case of these spam headlines, a previously damaging business relationship:
Sorry about earlier
Chagrin
Requesting a brief discussion
Weighty letter
U on board
Headlines that compel action
The first three headlines below are old-school direct mail champs:
Start winning, stop dreaming
Don’t get left behind
Call me at this number
Arrangement airtight
The last — Arrangement airtight — might serve as the concluding headline that cinches the deal.
Other spam spectaculars
These spam prizewinners are difficult to categorize, but nonetheless useful as idea starters:
For the idea that wasn't there. Let’s hope no one is saying this about your marketing campaign.
At a safari. Wonderful! Guess the contract is all wrapped up.
And finally, a list of quirky adjective-noun combinations:
Watchdog freight train
Boorish predestination
Fond broom
Disposable slingshot
Shocked diplomats
These strange snippets remind me of Noam Chomsky’s famous sentence — “Colorless green ideas sleep furiously” — from his landmark book Syntactic Structures. In Chomsky’s sentence, the syntax is intact — adjective, adjective, noun, verb, adverb — but the meaning is completely off. So, too, these spam headlines obediently follow grammatical rules, but derail on meaning. That’s precisely why they’re so fun. Poem or short story titles, anyone?
I’ll end this post with my favorite spam headline, at least for now:
Cubicle remover. What a great headline for a high-end interior office design consultancy.
Next time you have a headline deadline, harvest some headline starters. I think it’s only fair: spammers harvest our email addresses; we can harvest their subject lines.
And just so you know: Every spam example in this post is a bona fide email I received in Apple Mail on my PowerBook G4.
I couldn’t make these up.
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Comments
Fun post, thank you for sharing these ideas. Welcome to the Fix!
Posted by: Paul Barsch | 08.28.07
Why thank you Paul. I’m delighted to be blogging with this savvy group. And I’ll admit it: this debut post is a bit long. I just couldn't stop writing about all those fun headlines.
Posted by: Gwyneth Dwyer | 08.28.07
Thanks tons...check this headline out:
Sorry To Hear You Are Having Trouble With Your Computer...
:)
Posted by: Jennifer Hasan | 08.28.07
Haven’t seen that one, Jennifer. I love the Important Initial Caps!
Here’s another:
The URL for downloading and installing the plugin necessary to run the current object's embedded data
(I’m wondering what the verb would be if I had to complete that sentence.)
Posted by: Gwyneth Dwyer | 08.28.07
All I can say is that you're lucky...
The majority of my spam subjects are inappropriate for this audience.
Still upset.
Posted by: Paul Williams | 08.28.07
I have to say, as someone who works for a firm that provides a permission-based email marketing service (StreamSend), that I am not thrilled to see a post that seems to be encouraging spam.
I know it was meant to be funny and it was funny but spam is a real problem and it hurts legitimate email marketers. Plus, spam is really annoying on a daily basis.
Posted by: Neil Anuskiewicz | 08.28.07
Let me clarify, I do not believe that the author was intentionally encouraging spam. I hope my post did not come across that way.
Posted by: Neil Anuskiewicz | 08.28.07
Fantastic resurrections Gwyenth.
There seem to be a lot of direction toward E-mail...
but we still do majority business the Old fashioned way....
Direct Mail.
Many of these headlines
are very useful.....
I will run 100 postcards tomorrow with a few and see
Results.
I change my content off-line and on-line wekly...Maybe that is why we get Response?
I still don't understand the emphasis about Spam...we only Mail to people who have
asked for our Content,
and most look forward to the information
Posted by: Chuck Bartok | 08.28.07
Are you trying to proof that marketing is spam?
Posted by: Mike | 08.29.07
Neil — You’re right, I am most assuredly not encouraging spam. It’s ill-mannered and illegal. I support responsible, professional permission e-mail marketing.
But spam does exist. And if we have to live with it, well, then, at times it’s healthy to laugh at it.
Mike — No, marketing is not spam. In the post, I’m simply having a bit of fun with common spam subject lines, evaluating them from a writer's perspective.
Posted by: Gwyneth Dwyer | 08.29.07
Chuck,
Yes, there is a fundamental difference between permission-based email marketing and spam. it is important to emphasize that.
As you suggested, permission-based means they asked to hear from you. Spam means you are sending to a list you purchased, emails you harvested from the web, etc.
Email Marketing Service Providers have to constantly work to bring in legitimate email marketers and exclude spammers.
As you noted, people often look forward to receiving their legitimate email marketing but are made angry by spam. The spammers out there have made legitimate email marketing more difficult by cluttering your inbox with garbage.
Posted by: Neil Anuskiewicz | 08.29.07
Sow's purse out of a silk ear....
I love it when we find the extraordinary hidden amongst the commonplace. Ok, spam headlines are not exactly extraordinary, but pulling something fun and creative out of what is otherwise the bane of our digital existence will bring us all a little entertainment AND perhaps open our eyes a bit more. Interesting insights.
Posted by: Clark | 08.29.07
Thanks for making me look at my spam in a different light. On a marketing note, other places to look when brainstorming subject line copy include headlines in newspapers and book titles on Amazon.
Posted by: Jenni | 08.30.07
Problem is, we're used to these headlines and fed up with them. Humans are better than spam filters at spotting spam, so headlines like these - even though some are amusing - means the message goes in the waste basket unread. So you need to make something up that doesn't sound like spam - which happens to be exactly what the spammers are trying to do at the same time. - Also, a side point, you need to deliver. A writer in the latest issue of The Spectator (British) actually read all spam he got during a period - and he says they weren't selling anything! Makes you wonder, but that means that whether you want Viagra or not, you don't click.
Posted by: Anders Lotsson | 08.30.07
Clark — Finding the extraordinary in the ordinary. That’s what marketing is often about.
Jenni — Newspaper headlines and Amazon are wonderful sources for inspiration. I particularly like the headlines in The New York Times- Week in Review because they are written to play off incredible conceptual illustrations. I like to check Amazon.com book titles after I write a headline to make sure what I’m writing is original.
Anders — I never, ever click. I’m just a spam subject line reader, like most writers I know. How long did it take the Spectator author to read all that spam? Send the link to the article if you have it.
Thanks for the comments everyone.
One reader who linked to this post led me to the “Free Range Spam Poetry Clinic.” More fun with spam! Here’s the link:
http://www.stephendann.net/free_form_spam_poetry.htm
Posted by: Gwyneth Dwyer | 08.30.07
Anders,
I think you make a key point. We kind of know what looks like spam and condition ourselves to be repelled by it. Even outside of the email context, a spam-like wording in copywriting would repell me.
It is kind of like worn, trite sayings: we are tired of hearing them and they have lost their power.
Posted by: Neil Anuskiewicz | 08.31.07