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Ted Mininni Ted Mininni   Bio
03.15.07

Busy As A Bee

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A recent online Business Week interview with Roxanne Quimby, the former owner and president of Burt’s Bees, got my attention recently.

It’s a fascinating story. Storyline: Ms. Quimby was a divorced single mom with twin girls, living on an old farm in the middle of Maine. She had no money, and no hope of finding a job in her area. She met a local beekeeper named Burt Shavitz who sold his honey roadside, got the idea of bottling the precious liquid gold in beehive shaped bottles with homemade labels and took them to craft shows.

burt.jpg

As time when on, Roxanne turned her attention to creating natural skin care products, eventually developing a full scale line of 150 products. The “Burt’s Bees” line (as it came to be known) became widely available in natural food stores and gift shops. With an expanded product line and distribution, sales eventually rose to $50 million. The company was privately owned by Roxanne and Burt. Not bad for a business that started on less than a shoestring!

By 2003, Burt had retired and, after buying out his share of the company, Roxanne decided to sell 80% of Burt’s Bees to an investment firm, cashing out for a cool $175 million. Talk about building a unique brand and great value.

Burt’s Bees values:

• all natural products
• no animal testing
• packaging made from post-industrial recycled materials as much as possible
• environmental and sustainable business practices

But the story doesn’t end there.

Apparently, Roxanne is not ready to retire. And that’s the core of the Business Week article. What came out of the interview is that she isn’t interested in starting one new business—but three!

Happygreenbee is a new company that sells organic cotton clothing for infants and children. Reason for the business: to educate the consumer about the value of organic farming, and to reduce insecticides and pesticides in our growing environments.

Seaside Partners is a real estate development company that purchases, rehabs and sells expensive properties in Portland, Maine, and Palm Beach, Florida. Reason for the business: “I am trying to give older places a new life.” Translation: why tear down and rebuild when you can recycle?

• Planned for next year: a cooking school cum bed and breakfast in Maine. Reason: by using locally grown, organic food this business will offer participants a lifestyle choice.

It looks like the values that gave birth to Burt’s Bees will be enduring ones. Will such an ambitious agenda work again? I’m betting on Roxanne, who will continue to work for her dreams; dreams that are far more than financial in nature. She’ll continue to be busy as a bee.

Entrepreneurs like Roxanne Quimby should be celebrated for their hard work, ingenuity and unwavering commitment to environmental sustainability.

Who would you fete as an outstanding business person and why?



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Comments

This is a great story and it makes me want to buy some Bert’s Bees and Happygreenbee fro my granddaughter right now.

Really, this is a terrific post that shows the fantastic opportunities we have here is the US and it also shows the value of "the story" in building a brand.

Thanks Ted.

Posted by: Harry Hallman | 03.15.07

Ted I believe at one time, Roxanne said they didn't spend a penny on advertising, their growth was totally via word of mouth. They make sure to give samples of Burt's Bees to all the stores where they sell their products, so the salespeople are familiar with it, and will recommend the products to customers.

Great to hear about companies leveraging social media to create word of mouse about their products, even more impressive to hear about the people that worked grassroots and word of mouth marketing before the term 'social media' had ever been uttered.

Posted by: Mack Collier | 03.15.07

This is a great story about an entrepreneur who naturally understands that building a business based on values of its leader(s) leads to great success, both financially and responsibly. Thanks Ted!

Posted by: Lewis Green | 03.15.07

Thanks for weighing in, Harry and Mack. You're both right. Harry: I believe that entrepreneurship is alive and well in this country. Many great opportunities exist. I'm hoping that Roxanne's story will inspire more people to live their dreams and launch businesses with vision.

Mack: You're absolutely right. Burt's Bees always operated on a shoestring marketing budget and relied heavily on WOM to create a following. By staying true to the brand, Burt's Bees built a loyal core group of customers who in turn, continued to build the brand.

Readers out there: can you give us any other examples of inspiring business models you're aware of?

Posted by: Ted Mininni | 03.15.07

Sustainability, and environmentally friendly has been "in" and will continue to be. Moreover, although I'm not a user of the Burt's product, there must be something to it (the stuff obviously works).

Ted, I think this Burt's example shows the "pursuit of the authentic" is alive and well. Thanks for sharing.

Posted by: Paul Barsch | 03.15.07

This story presents us with a great example of effective business development and marketing while maintaining values and a real mission. Having worked as a marketing manager in the natural product industry for years in the recent past, I can think of many examples of "inspiring business models" Daily Fix readers might research for great ideas.

My own favorite brand is Stonyfield Farm. Readers might want to take a look at what Gary Hirshberg has done to build the world's largest organic yogurt brand for real inspiration. www.stonyfieldfarm.com. Please forgive me if it seems like I'm plugging this product, but I really do eat it every day of my life!

This little company started out with a commitment to sustainability and a pledge to educate consumers about nutrition a few years ago, and now enjoys distribution in many channels. It's not such a little company anymore. Even with its great growth, the company unwaveringly supports organic farming and environmental initiatives while maintaining very high product standards. They also continue to add efficacious probiotics and better calcium absorbability to their yogurt.

Is there room for more Stonyfield Farms out there? You bet there is. Get inspired all!

Posted by: Claire Ratushny | 03.15.07

I remember being at a consumer products co. and after some competitive shopping where I bought a Burt's pack (among other brands/categories), we noticed this was essentially the only gender-neutrally positioned personal care brand with a great value at $10. A lot of insight for us at that time.

I can't think of any specific 'great company' names, but I do remember the book "Small Giants" by Bo Burlingame (of Inc. mag) is a wonderful book with stories of companies striving to make a great product/service, workplace, (insert other noble ethic), while happy being smaller fish.

Posted by: Mario Vellandi | 03.15.07

Thanks Paul, Claire and Mario for your input. I appreciate it.

Paul: I agree. Companies, large and small, are becoming more and more interested in sustainability. This trend is going nowhere but "up".

Claire: Thanks for contributing an example of another "small" business entrepreneurs might take a good look at.

Mario: Thanks for giving Daily Fix readers the name of great book they might refer to to examine how small start-ups with a unique vision can carve out a niche for themselves.

Posted by: Ted Mininni | 03.15.07

Burt's Bees has two things going for it: good products and dynamite branding, consistently presented. You know what you're getting with them. The packaging is consistent. Quick: describe Burt's Bees sunscreen -- I've never seen it, if it exists, but I'll bet each of us could describe the packaging, the scent, the container, the performance, and the back story behind it.

Good for them. And with $175M in the back pocket, I'd have a few ideas, too.

Posted by: Stephen Denny | 03.15.07

Entrepreneurship is the essence of prosperity and well being of a society. If the entrepreneurial spirit is to shine, a facilitative society is required. And this exists in USA. A facilitative society like USA encourages and facilitates endeavors of individuals. In many societies in lieu of help one encounters discouragement and obstacles to individual endeavors. And this can take the fizz out of most entrepreneurs.

Keep such great posts coming on. In this flat world or global village you will see that such good work will go round a lot faster. www.pharmaceuticalshealthcare.blogspot.com - Sunil S Chiplunkar

Posted by: Sunil S Chiplunkar | 03.15.07

Thanks, Stephen, for hitting the proverbial nail on the head here: "good products, dynamite branding and consistency" make for a potent recipe, don't they? The beauty part of this is that all businesses can do this, large and small, and in so doing, carve out their own niches.

Sunil: you're absolutely right in saying that the business environment in the U.S. has always been conducive to entrepreneurship. But take heart: many new cottage industries have sprung up in India and other parts of the world thanks to low cost, small business loans that banks with foresight are providing. Keep the great ideas flowing and viable small businesses will continue to sprout all over the world.

Posted by: Ted Mininni | 03.16.07

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