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Ann Handley Ann Handley   Bio
11.10.06

Talk Isn't Cheap

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Most of you bloggers have heard about PayPerPost, right? But please... don't tell me you've thought of participating...?

Here's the PayPerPost pitch, in a nutshell:

"Get Paid for Blogging. You've been writing about Web sites, products, services and companies you love for years and you have yet to benefit from all the sales and traffic you have helped generate. That's about to change. With PayPerPost advertisers are willing to pay you for your opinion on various topics. Search through a list of opportunities, make a blog posting, get your content approved, and get paid. It's that simple."

Notice the ickiest part? Yeah: "get your content approved."

Blogger and agency exec Tom Hespos was at ad:tech this week and, in a juicy bit of journalism, grilled a PayPerPost booth guy on his business. It's a great read, or listen... and the best few minutes you'll spend all week.

Be sure to read the comments on the post, where Tom lays it on the line:

"...blogs already struggle with respect to their credibility. Readers are only now becoming comfortable with the notion of trusting blogs for information and ideas. What we don’t need right now is something that calls credibility into question."

(And it's not such a winner for advertisers, either, as Tom also points out in the comments.)

My take: Seems to me that any blogger who pockets cash for endorsements of any kind is cha-cha-ing with the devil. Bloggers have a responsibility to be open and honest with their audience, and a blogger who accepts cash permanently sullies all he or she really has: his word (literally).

I'm actually not a purist on this issue—I've written in the past about the dance between editorial and advertising. But models like PayPerPost are something else entirely—they permanently cross that sometimes porous line and encourage writers to compromise themselves on behalf of the products and services.

Here's a crazy thought: If the opinions of bloggers are so influential, how about suggesting that those institutions participating in PayPerPost instead purchase advertising on the blog itself? That way, they are speaking directly to the audience instead of using the blogger as their mouthpiece.



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Comments

Ann,

Thank you for the dose of ethics. When I worked in magazines, we constantly danced a two-step between what is advertising and what is content free of influence. My decision was to mark anything influenced by advertisers as advertising. Doing so cost us money but I slept well at night.

Posted by: Lewis Green | 11.10.06

I've spent nearly three years blogging. More than just the work that it's taken to build credibility is having the patience necessary to organically become part of a community. It hasn't happened overnight. Once you start down the path proposed by PayPerPost, it's difficult to rescue--maintain, even--that hard-won credibility. What else do each of us have, other than our names and reputations?

Posted by: Rob Fields | 11.10.06

ann, great post. it's a couple of days that you look very aggressive in your posts but absolutely right in both of them. who's next?

Posted by: gianandrea facchini | 11.10.06

I wouldn't mind it if we got to the point where companies were able to search blogs and buy the rights to use posts in its marketing materials, but it's important for objective content to remain objective in reality and appearance. However, I don't think Semantic Web has gotten to the point where searching for and retrieving the right content consistently is simple enough to create an entire marketing discipline out of it.

On the other hand, if a blogger is being paid - directly or indirectly - for writing something, as long as they disclose it up front, I think people will understand that they need to take it with a grain of salt. We see this a lot with "full disclosure" statements made by bloggers.

Posted by: Cam Beck | 11.10.06

Ann Handley- Are you repressing my most recent post just so I won't steal your thunder? You are SO competitive!

Ok, I'll grow up and be serious now...

Yes, our "word" and our names are all that we have and we have all struggled and fought so hard to get it. I've battled the attitudes of "silly blogger" mindsets or the no credibility attitudes. Now I have established something that borders on a credible reputation. If I started accepting cash for content, I'd likely damage that hard work. I think full disclosure is great, but it still cast a shadow of doubt over the other content on a blog.

It'd be great to get paid to blog, but I think that should come from paid advertisers instead of the PayPerPost model... but then again... I could use the money. (Ann refuses to pay me!)

Posted by: Tim Jackson | 11.10.06

Thanks for the discussion, all.

I agree with you, Tim.... once you go down that road, the path becomes a slippery slope fairly quickly. I'd like to get rich by blogging too...but this is NOT the path to walk.

And Cam, I see a huge difference between an occassional disclosure ("FluffyKittyWhiskers is a client of mine..." or "I own stock in the Furrminator...") and PayPerPost. One is being upfront about the nature of a relationship, however indirect, and the other is a direct payment model, with PPP "approving" your post. (It still hurts to write that...) The permission piece is a huge differentiator -- maybe the biggest, in my mind.

Posted by: Ann Handley | 11.10.06

To be clear, I am 100% against "pay-per-post." But i think we have to recognize this as just another example of the tricky intersection between human nature, the Web, and commmerce. Just as there are lowlifes who found a way to muck up e-mail with spam, and lowlifes who found a way to muck up online advertising with link farms and click fraud, now we have this infiltration of blogs. Anything to make a nickel.

I wish everyone was a saint, but with 10s of millions of blogs out there, the best that can be said is "reader emptor!" (or is that "caveat reader!" ???)

Posted by: Kevin Horne | 11.10.06

Hi Ann:

Thanks for the comments on the interview. I thought it interesting that the rep appeared to sidestep most of the important questions. I probably would have pressed the issues on a couple questions, especially the credibility stuff, but the exhibit hall floor was neither the time nor the place. And besides, the PPP booth lady was actually kinda nice and polite.

Still, I think the PPP proposition presents a great deal of opportunity for harm.

Thanks again for the link and the kind words.

Posted by: Tom Hespos | 11.10.06

This has to be one of the more questionnable business models that vc's have backed. It shows this web 2.0 concept (user generated content) has gone just a tad over the edge.

Posted by: Allen Weiss | 11.10.06

Ann,

I think Allen and you are right about this. Especially as it relates to those of us discussing serious issues. Pay for content has been and remains a bad idea, if we want to be trusted.

Posted by: Lewis Green | 11.10.06

Ann,

It seems to me that the underlying issues are transparency and full disclosure. After all, a corporate blog is in essence a "paid" spokesperson for the company. But, we know that upfront, so we can opt to filter the content in our own heads if we feel it's called for.

What blogs and all the other tranparency enhancers that consumers have discovered, developed or demanded have in common is that the content is not "prettied up." Or if it is (as in a corporate site, potentially) we know about it.

Pay for content is not a "someday it might happen." It's here. So while we can all agree that WE won't do it and we wish no one did it -- clearly others are and will continue. So, full disclosure becomes the fall back position, in my opinion. How you'd regulate that, I have no idea. But, if bloggers were expected to disclose any financial gain that is tied to the post, at readers would not be left feeling tricked.

Then readers can apply their own filters to the content and the author.

Just my 2 cents.

best,

Drew

Posted by: Drew McLellan | 11.11.06

Drew -- Disclosure would certainly help make the program more palatable, as would the advertiser's inability to approve a post. But in my mind, only marginally more palatable. The recently launched ReviewMe purports to offers those options, but I still think it crosses the line.

Posted by: Ann Handley | 11.11.06

I agree with you Ann. I listened and read your links and if such a program is popular to screen Blogs then pay if it gets approved, they should start a new idea apart from Blogs and name it "Blash"
for "BlogCash ". Silly but a thought.

There's only a handful of people on the web that make it challenging at times but I keep that in mind and remember that 80% want things to be right.
Kathy

Posted by: Kathy Smith | 11.11.06

Ann,
Thanks for directing me to this post. I guess I will be the first person to disagree with your post and the thread thus far. I hear everyone's concerns, but I disagree.
I think there will be individuals who will abuse this system of "pay per post" - people abuse every system. From welfare to the (now-defunct) AllAdvantage paid-to-surf program. I think that we are reacting too strongly to a good idea. We can't allow ourselves to ban ideas because they have the potential (or most definetly will be) abused. We can only encourage proper usage of these dangerous means.
On each post I make for ReviewMe or PayPerPost I add a disclosure - whether I have to or not. I also won't make any post that requires a "positive response" unless I have already reviewed the product and decide I really do like it.
I think these posts are similar to the "advertising supplements" one sees in many industry magazines these days. You recognize that they are generally pro-product but at the same time they are going to attempt to make a factual support for this position.
Adsense and etc. is nice, but it just can't match PayPerPost and ReviewMe. I make perhaps $2-$3/day from advertising on a network of sites I own with hundreds of pages. I'm still new at this whole contextual advertising thing, so I'm probably missing out - but still, the comparison is non-existent. Posts for ReviewMe and PayPerPost yield many times the revenue. Many of us can only continue to provide good content in volume if we have the time, and time requires money.

Posted by: David Mackey | 11.11.06

Hi David --

Thanks for weighing in, especially since you are a lone voice here. I had a feeling you might have a different perspective, and I really appreciate you sharing it.

I understand your reasoning -- even if it does remind me of the lobbyist's rationalizations in "Thank You for Smoking" (!) -- but I still think it's a bad policy to use a blogger's words as an ad model. That being said, I do think the way you handle paid posts on your blog -- i.e., the way you set apart a PayPerPost post with the words "Sponsored Post" and in a different color scheme -- is forthcoming.

In other words, I don't agree with the concept, but you handle the execution well. Thanks so much again.

Posted by: Ann Handley | 11.12.06

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