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	<title>Comments on: 10 Tips For Being Found &amp; Connecting With Customers</title>
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		<title>By: How Effective are Small to Medium Business Websites? - The News Monster</title>
		<link>http://www.mpdailyfix.com/10-tips-for-being-found-connecting-with-customers/comment-page-1/#comment-293089</link>
		<dc:creator>How Effective are Small to Medium Business Websites? - The News Monster</dc:creator>
		<pubDate>Mon, 08 Nov 2010 22:38:22 +0000</pubDate>
		<guid isPermaLink="false">http://www.mpdailyfix.com/?p=22433#comment-293089</guid>
		<description>[...] article titled &#8220;10 Tips for Being Found Online &amp; Connecting With Customers&#8221; &#8211; http://www.mpdailyfix.com/10-tips-for-being-found-connec &#8230; or contact her for information about one-on-one consultation [...]</description>
		<content:encoded><![CDATA[<p>[...] article titled &#8220;10 Tips for Being Found Online &amp; Connecting With Customers&#8221; &#8211; <a href="http://www.mpdailyfix.com/10-tips-for-being-found-connec" rel="nofollow">http://www.mpdailyfix.com/10-tips-for-being-found-connec</a> &#8230; or contact her for information about one-on-one consultation [...]</p>
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		<title>By: MeDirected &#187; Blog Archive &#187; Words require Mouths</title>
		<link>http://www.mpdailyfix.com/10-tips-for-being-found-connecting-with-customers/comment-page-1/#comment-79210</link>
		<dc:creator>MeDirected &#187; Blog Archive &#187; Words require Mouths</dc:creator>
		<pubDate>Thu, 22 Apr 2010 02:48:15 +0000</pubDate>
		<guid isPermaLink="false">http://www.mpdailyfix.com/?p=22433#comment-79210</guid>
		<description>[...] 10 Tips For Being Found &amp; Connecting With Customers (mpdailyfix.com) [...]</description>
		<content:encoded><![CDATA[<p>[...] 10 Tips For Being Found &amp; Connecting With Customers (mpdailyfix.com) [...]</p>
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		<title>By: Christine Whittemore</title>
		<link>http://www.mpdailyfix.com/10-tips-for-being-found-connecting-with-customers/comment-page-1/#comment-78505</link>
		<dc:creator>Christine Whittemore</dc:creator>
		<pubDate>Wed, 21 Apr 2010 02:43:22 +0000</pubDate>
		<guid isPermaLink="false">http://www.mpdailyfix.com/?p=22433#comment-78505</guid>
		<description>Bethany, there&#039;s nothing quite like clear, concise, well-written content to engage and communicate focus and commitment. Particularly for a small business -- which you and Shelley both seized on.  Great example, too!

Thanks for your comment.

Best,
CB</description>
		<content:encoded><![CDATA[<p>Bethany, there&#8217;s nothing quite like clear, concise, well-written content to engage and communicate focus and commitment. Particularly for a small business &#8212; which you and Shelley both seized on.  Great example, too!</p>
<p>Thanks for your comment.</p>
<p>Best,<br />
CB</p>
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		<title>By: Christine Whittemore</title>
		<link>http://www.mpdailyfix.com/10-tips-for-being-found-connecting-with-customers/comment-page-1/#comment-78381</link>
		<dc:creator>Christine Whittemore</dc:creator>
		<pubDate>Tue, 20 Apr 2010 20:45:57 +0000</pubDate>
		<guid isPermaLink="false">http://www.mpdailyfix.com/?p=22433#comment-78381</guid>
		<description>Kathy, 

I love hearing about the success you&#039;ve had with your blog. It&#039;s the most powerful platform I&#039;ve encountered for being able to share information about your company and business. As Hans mentioned above, it&#039;s important to make your content reusable and share-able to increase exposure and reach people outside of your immediate circle; blogs do that.

Thanks for sharing.

Best,
CB</description>
		<content:encoded><![CDATA[<p>Kathy, </p>
<p>I love hearing about the success you&#8217;ve had with your blog. It&#8217;s the most powerful platform I&#8217;ve encountered for being able to share information about your company and business. As Hans mentioned above, it&#8217;s important to make your content reusable and share-able to increase exposure and reach people outside of your immediate circle; blogs do that.</p>
<p>Thanks for sharing.</p>
<p>Best,<br />
CB</p>
]]></content:encoded>
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		<title>By: Bethany Richmond</title>
		<link>http://www.mpdailyfix.com/10-tips-for-being-found-connecting-with-customers/comment-page-1/#comment-78312</link>
		<dc:creator>Bethany Richmond</dc:creator>
		<pubDate>Tue, 20 Apr 2010 18:09:31 +0000</pubDate>
		<guid isPermaLink="false">http://www.mpdailyfix.com/?p=22433#comment-78312</guid>
		<description>I&#039;d like to add another expansion to tip #8 - a website needs to be well-written. A friend sent me a link to his new site this morning for his carpet cleaning business. I really appreciated that the content was clear, concise, and well-written - no spelling or usage mistakes. It communicated professionalism, which is especially important to a small business. 

Christine, thanks for this informative post.</description>
		<content:encoded><![CDATA[<p>I&#8217;d like to add another expansion to tip #8 &#8211; a website needs to be well-written. A friend sent me a link to his new site this morning for his carpet cleaning business. I really appreciated that the content was clear, concise, and well-written &#8211; no spelling or usage mistakes. It communicated professionalism, which is especially important to a small business. </p>
<p>Christine, thanks for this informative post.</p>
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		<title>By: Christine Whittemore</title>
		<link>http://www.mpdailyfix.com/10-tips-for-being-found-connecting-with-customers/comment-page-1/#comment-78001</link>
		<dc:creator>Christine Whittemore</dc:creator>
		<pubDate>Tue, 20 Apr 2010 02:40:20 +0000</pubDate>
		<guid isPermaLink="false">http://www.mpdailyfix.com/?p=22433#comment-78001</guid>
		<description>Hans, 

What an excellent addition and reminder! The more we can share, the better and the more likely we are to reach new audiences - as you say.  Something to keep in mind in re-using content is to never forget to add your own interpretation [the human, personal element] and to give attribution - which also seem to help further spread ideas.

You bring to mind David Meerman Scott and his World Wide Rave.

Thank you for contributing!

Best,
CB</description>
		<content:encoded><![CDATA[<p>Hans, </p>
<p>What an excellent addition and reminder! The more we can share, the better and the more likely we are to reach new audiences &#8211; as you say.  Something to keep in mind in re-using content is to never forget to add your own interpretation [the human, personal element] and to give attribution &#8211; which also seem to help further spread ideas.</p>
<p>You bring to mind David Meerman Scott and his World Wide Rave.</p>
<p>Thank you for contributing!</p>
<p>Best,<br />
CB</p>
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		<title>By: Kathy</title>
		<link>http://www.mpdailyfix.com/10-tips-for-being-found-connecting-with-customers/comment-page-1/#comment-77804</link>
		<dc:creator>Kathy</dc:creator>
		<pubDate>Mon, 19 Apr 2010 18:20:14 +0000</pubDate>
		<guid isPermaLink="false">http://www.mpdailyfix.com/?p=22433#comment-77804</guid>
		<description>Great article and very useful tips.  Really agree with you as far as Flash and glad that we don&#039;t use it. 

Your #4 tip is one that we have used and it really works. I have had my blog for about 2 1/2 years and post weekly. I see in my blog stats that people go to our website quite a bit after reading an article. 

It takes time to get the word out but in the long run it is really worth it.</description>
		<content:encoded><![CDATA[<p>Great article and very useful tips.  Really agree with you as far as Flash and glad that we don&#8217;t use it. </p>
<p>Your #4 tip is one that we have used and it really works. I have had my blog for about 2 1/2 years and post weekly. I see in my blog stats that people go to our website quite a bit after reading an article. </p>
<p>It takes time to get the word out but in the long run it is really worth it.</p>
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		<title>By: Hans de Groot</title>
		<link>http://www.mpdailyfix.com/10-tips-for-being-found-connecting-with-customers/comment-page-1/#comment-77557</link>
		<dc:creator>Hans de Groot</dc:creator>
		<pubDate>Mon, 19 Apr 2010 07:17:19 +0000</pubDate>
		<guid isPermaLink="false">http://www.mpdailyfix.com/?p=22433#comment-77557</guid>
		<description>Hi Christine,

Great post, but I want to comment on #5. I agree with you to make your content unique and not copy content from other websites. Although people also appreciate when you point them to interesting content on other websites. 

But you should also present your content in such a way that others can go ahead and re-use it. The more people that use your content the better. This will only help you to get more exposure and reach people that you would otherwise have missed. 

BR,
Hans</description>
		<content:encoded><![CDATA[<p>Hi Christine,</p>
<p>Great post, but I want to comment on #5. I agree with you to make your content unique and not copy content from other websites. Although people also appreciate when you point them to interesting content on other websites. </p>
<p>But you should also present your content in such a way that others can go ahead and re-use it. The more people that use your content the better. This will only help you to get more exposure and reach people that you would otherwise have missed. </p>
<p>BR,<br />
Hans</p>
]]></content:encoded>
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		<title>By: Weekend Reader: April 18 Edition</title>
		<link>http://www.mpdailyfix.com/10-tips-for-being-found-connecting-with-customers/comment-page-1/#comment-77347</link>
		<dc:creator>Weekend Reader: April 18 Edition</dc:creator>
		<pubDate>Sun, 18 Apr 2010 23:10:13 +0000</pubDate>
		<guid isPermaLink="false">http://www.mpdailyfix.com/?p=22433#comment-77347</guid>
		<description>[...] 10 Tips for Being Found &amp; Connecting with Customers: &#8220;There’s an interesting paradox I’ve noticed having to do with an analog vs. a digital existence. You may have the most entrancing physical location imaginable, and yet because you can’t be found online, you can’t connect with customers and thus don’t exist. Have you encountered it? [Marketing Profs] [...]</description>
		<content:encoded><![CDATA[<p>[...] 10 Tips for Being Found &amp; Connecting with Customers: &#8220;There’s an interesting paradox I’ve noticed having to do with an analog vs. a digital existence. You may have the most entrancing physical location imaginable, and yet because you can’t be found online, you can’t connect with customers and thus don’t exist. Have you encountered it? [Marketing Profs] [...]</p>
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		<title>By: Christine Whittemore</title>
		<link>http://www.mpdailyfix.com/10-tips-for-being-found-connecting-with-customers/comment-page-1/#comment-77251</link>
		<dc:creator>Christine Whittemore</dc:creator>
		<pubDate>Sun, 18 Apr 2010 18:33:33 +0000</pubDate>
		<guid isPermaLink="false">http://www.mpdailyfix.com/?p=22433#comment-77251</guid>
		<description>Thanks, Mike!

Best,
CB</description>
		<content:encoded><![CDATA[<p>Thanks, Mike!</p>
<p>Best,<br />
CB</p>
]]></content:encoded>
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		<title>By: Christine Whittemore</title>
		<link>http://www.mpdailyfix.com/10-tips-for-being-found-connecting-with-customers/comment-page-1/#comment-77250</link>
		<dc:creator>Christine Whittemore</dc:creator>
		<pubDate>Sun, 18 Apr 2010 18:32:35 +0000</pubDate>
		<guid isPermaLink="false">http://www.mpdailyfix.com/?p=22433#comment-77250</guid>
		<description>Kevin, good points - especially about repeating the hero space content.

Thank you!

Best,
CB</description>
		<content:encoded><![CDATA[<p>Kevin, good points &#8211; especially about repeating the hero space content.</p>
<p>Thank you!</p>
<p>Best,<br />
CB</p>
]]></content:encoded>
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		<title>By: Christine Whittemore</title>
		<link>http://www.mpdailyfix.com/10-tips-for-being-found-connecting-with-customers/comment-page-1/#comment-77249</link>
		<dc:creator>Christine Whittemore</dc:creator>
		<pubDate>Sun, 18 Apr 2010 18:31:24 +0000</pubDate>
		<guid isPermaLink="false">http://www.mpdailyfix.com/?p=22433#comment-77249</guid>
		<description>Harry, I really appreciate your reinforcing the &#039;no hard sell&#039; point.  Selling is an important function and, in my mind, is all about listening, being helpful, and finding solutions for customers rather than force feeding them something that may be irrelevant.  &quot;A mix of engagement and of information broadcasting&quot; - I like that!

Thanks for sharing your perspective.

Best,
CB</description>
		<content:encoded><![CDATA[<p>Harry, I really appreciate your reinforcing the &#8216;no hard sell&#8217; point.  Selling is an important function and, in my mind, is all about listening, being helpful, and finding solutions for customers rather than force feeding them something that may be irrelevant.  &#8220;A mix of engagement and of information broadcasting&#8221; &#8211; I like that!</p>
<p>Thanks for sharing your perspective.</p>
<p>Best,<br />
CB</p>
]]></content:encoded>
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		<title>By: Mike Klassen</title>
		<link>http://www.mpdailyfix.com/10-tips-for-being-found-connecting-with-customers/comment-page-1/#comment-76479</link>
		<dc:creator>Mike Klassen</dc:creator>
		<pubDate>Sat, 17 Apr 2010 04:50:27 +0000</pubDate>
		<guid isPermaLink="false">http://www.mpdailyfix.com/?p=22433#comment-76479</guid>
		<description>Interesting that in the May 2010 issue of Entrepreneur Magazine that arrived in my mailbox, there was an article called, &quot;Coolness has its price: Seven reasons to avoid using Flash on your website.&quot;

Their website still has the April issue, but it might be worth keeping an eye out for when the May issue arrives online. Perhaps it will include that article in full.

Fair or not, it&#039;s been interesting to see how Flash has been in the cross-hairs recently.</description>
		<content:encoded><![CDATA[<p>Interesting that in the May 2010 issue of Entrepreneur Magazine that arrived in my mailbox, there was an article called, &#8220;Coolness has its price: Seven reasons to avoid using Flash on your website.&#8221;</p>
<p>Their website still has the April issue, but it might be worth keeping an eye out for when the May issue arrives online. Perhaps it will include that article in full.</p>
<p>Fair or not, it&#8217;s been interesting to see how Flash has been in the cross-hairs recently.</p>
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		<title>By: Kevin Horne</title>
		<link>http://www.mpdailyfix.com/10-tips-for-being-found-connecting-with-customers/comment-page-1/#comment-76222</link>
		<dc:creator>Kevin Horne</dc:creator>
		<pubDate>Fri, 16 Apr 2010 16:15:04 +0000</pubDate>
		<guid isPermaLink="false">http://www.mpdailyfix.com/?p=22433#comment-76222</guid>
		<description>Christine (and now Harry also): the iPad issue is a red herring as far as the original article goes. When &quot;getting found on the Web&quot; exactly equals &quot;only thru use of the iPad&quot; i believe that time will never come. And the debate about &quot;HTML5 will kill Flash&quot; is so far coming down in Flash&#039;s favor. If you&#039;re on the opposite side of that, all i can say is don;t hold your breath waiting for it.

But back to the original point. I agree flash for the sake of flash is a waste. A dopey splash page entering a site is a waste of everyone&#039;s time. But the nice little flash module that about 50% of sites use nowadays to rotate 3 or 4 hero spots on the home page actually contribute a nice look and experience. To me, the issue there is not coding, but content. If the content in the hero space isn&#039;t repeated, and in more depth, elsewhere on the page (i.e., outside of flash), then it&#039;s time to bring in the SEO consultant.

Thanks for the discussion.</description>
		<content:encoded><![CDATA[<p>Christine (and now Harry also): the iPad issue is a red herring as far as the original article goes. When &#8220;getting found on the Web&#8221; exactly equals &#8220;only thru use of the iPad&#8221; i believe that time will never come. And the debate about &#8220;HTML5 will kill Flash&#8221; is so far coming down in Flash&#8217;s favor. If you&#8217;re on the opposite side of that, all i can say is don;t hold your breath waiting for it.</p>
<p>But back to the original point. I agree flash for the sake of flash is a waste. A dopey splash page entering a site is a waste of everyone&#8217;s time. But the nice little flash module that about 50% of sites use nowadays to rotate 3 or 4 hero spots on the home page actually contribute a nice look and experience. To me, the issue there is not coding, but content. If the content in the hero space isn&#8217;t repeated, and in more depth, elsewhere on the page (i.e., outside of flash), then it&#8217;s time to bring in the SEO consultant.</p>
<p>Thanks for the discussion.</p>
]]></content:encoded>
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		<title>By: Harry Hallman</title>
		<link>http://www.mpdailyfix.com/10-tips-for-being-found-connecting-with-customers/comment-page-1/#comment-76159</link>
		<dc:creator>Harry Hallman</dc:creator>
		<pubDate>Fri, 16 Apr 2010 13:25:54 +0000</pubDate>
		<guid isPermaLink="false">http://www.mpdailyfix.com/?p=22433#comment-76159</guid>
		<description>Good points and the Apple point is the best case for limiting Flash. Once HTML5 is used more this issue will go away. We have gone from all Flash sites to all HTML sites now. Not only is it better for iPhones and iPads it is much easier to keep up.

I want to talk about the comment about hard sell. Even in the store you shouldn&#039;t have a hard sell, but you certainly should see. The best approach is a helpful approach. Give customers the information they need to make a purchase. This goes for offline and online. Too many “Social Media Experts&quot; push this no advertising or selling on social media and that is plain wrong. The research I have seen indicates people do not mind receiving information about products. That is why they become Fans. Yes you should have a mix of engagement and of information broadcasting.</description>
		<content:encoded><![CDATA[<p>Good points and the Apple point is the best case for limiting Flash. Once HTML5 is used more this issue will go away. We have gone from all Flash sites to all HTML sites now. Not only is it better for iPhones and iPads it is much easier to keep up.</p>
<p>I want to talk about the comment about hard sell. Even in the store you shouldn&#8217;t have a hard sell, but you certainly should see. The best approach is a helpful approach. Give customers the information they need to make a purchase. This goes for offline and online. Too many “Social Media Experts&#8221; push this no advertising or selling on social media and that is plain wrong. The research I have seen indicates people do not mind receiving information about products. That is why they become Fans. Yes you should have a mix of engagement and of information broadcasting.</p>
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		<title>By: Christine Whittemore</title>
		<link>http://www.mpdailyfix.com/10-tips-for-being-found-connecting-with-customers/comment-page-1/#comment-76118</link>
		<dc:creator>Christine Whittemore</dc:creator>
		<pubDate>Fri, 16 Apr 2010 13:00:25 +0000</pubDate>
		<guid isPermaLink="false">http://www.mpdailyfix.com/?p=22433#comment-76118</guid>
		<description>Kevin, yes it is a bit harsh and flash content can be dealt with. However, many businesses get &#039;sold&#039; a magnificent [or not so magnificent] flash based site and don&#039;t know enough to ask about how to get the content indexed. They wind up with a site that does them no good for their business and no good coder close by to help diagnose the situation.

What about the point that Mike Klassen makes? What is an effective solution for iPads, etc.? I&#039;d love to hear your perspective.

Thanks for being part of this discussion.

Best,
CB</description>
		<content:encoded><![CDATA[<p>Kevin, yes it is a bit harsh and flash content can be dealt with. However, many businesses get &#8217;sold&#8217; a magnificent [or not so magnificent] flash based site and don&#8217;t know enough to ask about how to get the content indexed. They wind up with a site that does them no good for their business and no good coder close by to help diagnose the situation.</p>
<p>What about the point that Mike Klassen makes? What is an effective solution for iPads, etc.? I&#8217;d love to hear your perspective.</p>
<p>Thanks for being part of this discussion.</p>
<p>Best,<br />
CB</p>
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		<title>By: Kevin Horne</title>
		<link>http://www.mpdailyfix.com/10-tips-for-being-found-connecting-with-customers/comment-page-1/#comment-75892</link>
		<dc:creator>Kevin Horne</dc:creator>
		<pubDate>Fri, 16 Apr 2010 03:46:34 +0000</pubDate>
		<guid isPermaLink="false">http://www.mpdailyfix.com/?p=22433#comment-75892</guid>
		<description>I believe your first point isn&#039;t exactly accurate. Most good coders know now how to get flash content indexed. &quot;Elminating your flash content&quot; is a bit harsh  ;)</description>
		<content:encoded><![CDATA[<p>I believe your first point isn&#8217;t exactly accurate. Most good coders know now how to get flash content indexed. &#8220;Elminating your flash content&#8221; is a bit harsh  <img src='http://www.mpdailyfix.com/wp-includes/images/smilies/icon_wink.gif' alt=';)' class='wp-smiley' /> </p>
]]></content:encoded>
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		<title>By: Christine Whittemore</title>
		<link>http://www.mpdailyfix.com/10-tips-for-being-found-connecting-with-customers/comment-page-1/#comment-75824</link>
		<dc:creator>Christine Whittemore</dc:creator>
		<pubDate>Fri, 16 Apr 2010 00:38:44 +0000</pubDate>
		<guid isPermaLink="false">http://www.mpdailyfix.com/?p=22433#comment-75824</guid>
		<description>Shelley, I love your point #11 [or #8.5].  

What that look-n-feel of your site does is communicate how well you have thought out the value you offer visitors.  Simple truly is better especially when done from the perspective of potential customers and not cluttered up with all the gory, flashy trappings that are remnants of the hard sell/shouty days. 

Thanks for sharing your friend&#039;s marvelous example!  I hope lots of other business people learn from him.

Best,
CB</description>
		<content:encoded><![CDATA[<p>Shelley, I love your point #11 [or #8.5].  </p>
<p>What that look-n-feel of your site does is communicate how well you have thought out the value you offer visitors.  Simple truly is better especially when done from the perspective of potential customers and not cluttered up with all the gory, flashy trappings that are remnants of the hard sell/shouty days. </p>
<p>Thanks for sharing your friend&#8217;s marvelous example!  I hope lots of other business people learn from him.</p>
<p>Best,<br />
CB</p>
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		<title>By: Christine Whittemore</title>
		<link>http://www.mpdailyfix.com/10-tips-for-being-found-connecting-with-customers/comment-page-1/#comment-75819</link>
		<dc:creator>Christine Whittemore</dc:creator>
		<pubDate>Fri, 16 Apr 2010 00:31:15 +0000</pubDate>
		<guid isPermaLink="false">http://www.mpdailyfix.com/?p=22433#comment-75819</guid>
		<description>Jeanne, thank you for that high praise!  Given how you inspired a Zappos &amp; service post with your &quot;Earning Customer Raves&quot; piece, it&#039;s the least I can do! Best, CB</description>
		<content:encoded><![CDATA[<p>Jeanne, thank you for that high praise!  Given how you inspired a Zappos &amp; service post with your &#8220;Earning Customer Raves&#8221; piece, it&#8217;s the least I can do! Best, CB</p>
]]></content:encoded>
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	<item>
		<title>By: Christine Whittemore</title>
		<link>http://www.mpdailyfix.com/10-tips-for-being-found-connecting-with-customers/comment-page-1/#comment-75814</link>
		<dc:creator>Christine Whittemore</dc:creator>
		<pubDate>Fri, 16 Apr 2010 00:26:07 +0000</pubDate>
		<guid isPermaLink="false">http://www.mpdailyfix.com/?p=22433#comment-75814</guid>
		<description>Mike, what a fascinating angle you share re: Flash and Apple products. I don&#039;t do much searching on my iPhone and haven&#039;t yet had a chance to play with an iPad, but the Flash limitation is another major hurdle for websites to overcome if they intend to make it easy for browsers [people and spider] to fully appreciate the content offered.  Thanks for bringing it up.  Best, CB</description>
		<content:encoded><![CDATA[<p>Mike, what a fascinating angle you share re: Flash and Apple products. I don&#8217;t do much searching on my iPhone and haven&#8217;t yet had a chance to play with an iPad, but the Flash limitation is another major hurdle for websites to overcome if they intend to make it easy for browsers [people and spider] to fully appreciate the content offered.  Thanks for bringing it up.  Best, CB</p>
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		<title>By: Shelley Ryan</title>
		<link>http://www.mpdailyfix.com/10-tips-for-being-found-connecting-with-customers/comment-page-1/#comment-75744</link>
		<dc:creator>Shelley Ryan</dc:creator>
		<pubDate>Thu, 15 Apr 2010 20:18:52 +0000</pubDate>
		<guid isPermaLink="false">http://www.mpdailyfix.com/?p=22433#comment-75744</guid>
		<description>Good points, Christine! I&#039;ll add one more that&#039;s based on a good friend&#039;s feedback from his customers. It expands on tip #8.

My friend has a local plumbing biz specializing in tankless water heaters. As you can imagine, most plumbers have crappy looking websites. His, however, is very simple and polished, filled with useful info -- in layman&#039;s terms, to boot. 

Even though it hasn&#039;t been updated much in the past three years, many new customers still tell him that HIS WEBSITE is what convinced them to go tankless AND to buy from his company. 

I guess what I&#039;m trying to say is that the intangible look-n-feel of your site is equally important as the other things you&#039;ve mentioned.  Don&#039;t hand the reins to your nephew, hire a designer so your website makes the right impression.</description>
		<content:encoded><![CDATA[<p>Good points, Christine! I&#8217;ll add one more that&#8217;s based on a good friend&#8217;s feedback from his customers. It expands on tip #8.</p>
<p>My friend has a local plumbing biz specializing in tankless water heaters. As you can imagine, most plumbers have crappy looking websites. His, however, is very simple and polished, filled with useful info &#8212; in layman&#8217;s terms, to boot. </p>
<p>Even though it hasn&#8217;t been updated much in the past three years, many new customers still tell him that HIS WEBSITE is what convinced them to go tankless AND to buy from his company. </p>
<p>I guess what I&#8217;m trying to say is that the intangible look-n-feel of your site is equally important as the other things you&#8217;ve mentioned.  Don&#8217;t hand the reins to your nephew, hire a designer so your website makes the right impression.</p>
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		<title>By: Jeanne Bliss</title>
		<link>http://www.mpdailyfix.com/10-tips-for-being-found-connecting-with-customers/comment-page-1/#comment-75736</link>
		<dc:creator>Jeanne Bliss</dc:creator>
		<pubDate>Thu, 15 Apr 2010 19:53:47 +0000</pubDate>
		<guid isPermaLink="false">http://www.mpdailyfix.com/?p=22433#comment-75736</guid>
		<description>Christine,
Brilliant post.  Thanks for simplifying this all down for us.

Jeanne</description>
		<content:encoded><![CDATA[<p>Christine,<br />
Brilliant post.  Thanks for simplifying this all down for us.</p>
<p>Jeanne</p>
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		<title>By: Mike Klassen</title>
		<link>http://www.mpdailyfix.com/10-tips-for-being-found-connecting-with-customers/comment-page-1/#comment-75645</link>
		<dc:creator>Mike Klassen</dc:creator>
		<pubDate>Thu, 15 Apr 2010 16:08:23 +0000</pubDate>
		<guid isPermaLink="false">http://www.mpdailyfix.com/?p=22433#comment-75645</guid>
		<description>An interesting thing about Flash... not only are there search engine issues, but there are Apple issues. While iPhones have never been able to display Flash, it wasn&#039;t so much of a big deal because most people don&#039;t do their major searching on their iPhone.

But the new iPad has the same Flash limitation. And if you&#039;ve followed the Apple vs. Adobe battle, Apple has no intention of displaying Flash on either product.

The iPad is more geared toward web browsing. And despite what anyone may think about Apple or the iPad, they sell a lot of products and the iPad is no different. You don&#039;t want to lock those people out.</description>
		<content:encoded><![CDATA[<p>An interesting thing about Flash&#8230; not only are there search engine issues, but there are Apple issues. While iPhones have never been able to display Flash, it wasn&#8217;t so much of a big deal because most people don&#8217;t do their major searching on their iPhone.</p>
<p>But the new iPad has the same Flash limitation. And if you&#8217;ve followed the Apple vs. Adobe battle, Apple has no intention of displaying Flash on either product.</p>
<p>The iPad is more geared toward web browsing. And despite what anyone may think about Apple or the iPad, they sell a lot of products and the iPad is no different. You don&#8217;t want to lock those people out.</p>
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